Excel Inn & Suites

It was a bad experience room was dirty n smell like ass and feet.

Bathroom was dirty Tv did not work properly No phone to call room service someone rip the cords out of the tv i could not work tv all day

My husband and I did not stay at the hotel. We were concerned about the homeless man who was going through the dumpster. After 3+ weeks of trying to get a full refund from Booking.com I was able to reach the manager, Mike, at the property and he was very helpful and professional and was able to provide a full refund.

We stopped here March 29, 2025. There is no lobby, simply a window with protective glass to keep the only employee safe. When my husband and I checked in and drove around the building there was homeless man picking food and garbage out of it. We returned the key right away, we did not go into the room. The staff was very kind and helpful and told us what we needed to do to get a full refund from Booking.com T

Room was a little dirty; food remains in corners, bathroom floor had build up of dirt along the wall, sheets had stains on them. Property was a bit run down. Staff was very friendly. Would be nice if there was some sort of coffee maker in the room

Na

Very old and outdated

I left I did not even sit down and asked for a refund I never received a phone call much less a refund