Excel Inn & Suites

Nothing

Had 2 wash rags each that looked like a jail house grease rag out of 7 days used the room. Couldn't get an itemized receipt. Couldn't get money back for checking out a day early. Didn't have a microwave . Dirty overall.

I was able to shower using my own personal towels 👍

I was first given a SMOKEY,STINK smelling room I'm not a smoker I NEVER book smoking EVER!!! Yes they changed my room only forgive me one where the refrigerator did not work my food went bad the only thing I asked of them if they would replace my food? That caused an argument.My food did not get replaced.The volume on the television went out for the ENTIRE night I was never able to reach anyone in the office the entire night. Manager sent someone up there after 10:00 a.m. to repair the refrigerator and also the volume on the television.Those towels and wash clothes needs to go in the TRASH! THEY ARE ONLY SUITABLE TO USE FOR RUGS.Those people will ALWAYS find a way NOT to compensate you.

Was ok, not the best

Wife has seizures and the staff were not understanding to her having them, she can't help it and can't move easily. They didn't care

Convenient for work work commute.

How rude the staff is. They will go in your room when you aren't there. They don't have a working washer/dryer. There is always at some point in the evening when no one is working in the office. If you're black especially don't stay here because they don't like you.

the location

how the staff member who proceeded to follow me to my car in the middle of the night accusing me of bringing a dog inside which never happened. then proceeded to accuse me again of bringing a dog inside at check out which i repeated i had no dog in any room.

The strip that we were on had everything on as far as restaurants and stores.

The cleanliness was the main problem. Towels and washcloths were dirty and I saw a roach coming out of the bathroom wall. You get what you pay for I guess! But as far as for me and my wife...NEVER AGAIN!!!!!!