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8.5 / 10 Guest Rating

Hotel Santo Vanuatu

PO BOX 178, Luganville, vu

Hotel Santo Vanuatu - main view

About the Property

Retro Charm and Island Hospitality

Convenient Location and Access to Attractions

Comfortable Rooms and Tropical Ambiance

Book your stay at Hotel Santo Vanuatu for a nostalgic experience with modern comforts and island hospitality. Enjoy sea or pool views from your room, relax in the tropical gardens by the swimming pool, and savor simple tropical food at the bar and restaurant. Conveniently located in Luganville town, you're just minutes away from Espiritu Santo's famous beaches and diving spots. With free WiFi, onsite security, and a light tropical breakfast served daily, your stay promises relaxation and convenience. Experience the charm of the 70s with a touch of island paradise at Hotel Santo Vanuatu.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent72 verified reviews
AI Summary

Guests highly rate the relaxed atmosphere and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service8.9
Location8.9
Room Quality8.3
Amenities8.4
Value for Money8.3
Food and Beverage8.9
Overall Experience8.4

Select topics to read reviews

S
ShaunnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0

Great staff and owner Mary Jane made us feel at home and very friendly.

No concerns at all, had a great stay.

Helpful?
M
M. A. Rahman NilebdBD
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Excellent"

8.0
Helpful?
J
JUAN CARLOSpgPG
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

9.0
Helpful?
D
DebauAU
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Good"

5.0
Helpful?
W
WingauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"I highly recommend staying at Hotel Santo."

10.0

Mary Jane, her daughter, and the entire staff at Hotel Santo were exceptionally friendly and welcoming. They went above and beyond to assist me with a flight issue and even provided an extra towel for the Millennium Cave tour, which I truly appreciated. The entrance, reception, lounge, bar, and dining room are adorned with fabulous relics and charming décor, creating a unique and inviting atmosphere. The property boasts a beautiful garden and a tranquil swimming pool at the rear, ideal for relaxation.

Nothing

Helpful?
R
RaeleenauAU
Verified booking
family_with_children
Standard Room
Stayed in Oct 31, 2025

"Exceptional"

9.0

Relaxed atmosphere at Hotel Santo. Location is downtown close to shops and markets. Restaurant within Hotel Santo. Awesome lunch and dinner menu.

Helpful?
R
rodericknzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Oct 28, 2025

"hotel is adequate, i had a disappointing experience in managing my booking."

6.0

location was great, facilities were fine and staff were friendly enough. The hotel manager disappointed me by being unwilling to deal with or even view two messages i had sent a week or more in advance of arrival (and could show them) asking to shorten my stay as my flight was delayed a day by the airline. I felt they just wanted the full booking, pretended they hadn't received the e-mails and wanted me to just pay and then go away.

my first messages to the hotel via booking.com for arrange a late check in got a positive response, however my subsequent messages to advise the airline had delayed my arrival flight by a day, which i sent two weeks and then a few days in advance of arrival (and meaning i needed to shorten my stay) - got no response. Upon arrival i was advised they never got the message (hmmm) and whilst i offered to show them the messages being sent on my booking.com app - they weren't interested in seeing them and wanted me to take it up with booking.com - so basically they weren't interested in shortening the booking and just wanted the full fee and referred me off to booking.com. Disappointing service upon first arrival - maybe there was a genuine disappearance of the e-mails (but i doubt that is the case) - however if the client can prove they were in fact sent - wouldn't you try and make some kind of accommodation?.

Helpful?
R
RoebynanzNZ
Verified booking
extended_group
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

The grounds are beautiful. The pool is crystal clear. The hotel is situated right in the main street.

Holiday was too short.

Helpful?
S
stephaniencNC
Verified booking
couple
Standard Room
Stayed in Sep 10, 2025

"Excellent"

8.0

Hôtel très mignon et tres bon emplacement

Les chiens des voisins qui aboient la nuit

Helpful?
H
HenryauAU
Verified booking
extended_group
Standard Room
Stayed in Aug 14, 2025

"Convenient spot"

7.0

Convenient location

Aircon a bit low

Helpful?
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