Mango Hill Central Ooty

cleanliness is very bad, bedsheets, blankets are dirty, particularly blankets inside they dont wash only they change cover, which was disgusting, only good thing is that staff was very humble and polite and location is near to city centre, I booked 5 guest they were not providing separate blankets for all 5 members, during night water heater was not on, rooms and bathroom floor are not properly clean, very small bathrooms, (facilities are not as per value of money)

Breakfast spread was okay and service staff was friendly.

No Hot Water (reception guy said hot water available 24 hours but was available only during morning hours upto 8am) Lunch was overpriced - no value for money (Rs 10 Gulab jamun found in grocery shop was served - pathetic!) Dinner was overpriced - no value for money Classic room's window is facing sintex water tanks of the next building. Not a pleasant view. Paid Rs 6000 approx for 2 night stay + Food. Not worth the money.

Nous avons adoré notre séjour, notamment la bienveillance de tout le personnel, du gérant du room service mais surtout la gentillesse constante du gardien de l’hôtel ! Merci encore, on reviendra ! :)

Worst management worst service Manager not available

Rooms are too small Not clean Breakfast is worst no staff available Ask for lemon juice they said no lemon available in restaurant

Nothing that I can comment on

Firstly this was a 3 day trip with friends, we had taken 3 rooms, our misery started right from the check in. 1) washrooms stink - there seems to be some drain challange causing a bad stench, which was unbearable, our room was changed however the new room was no good. 2) Room service - we ordered lunch in the room service, there were no bowls provided when asked from bowls and spoons, it took them more than 15 minutes, we had to go to the restaurant and pick the bowls ourselves 3) packaged drinking water - I was told there is no packaged drinking water only the water that's provided by them. I asked them if they can pick up a few bottles for us, the same was denied, I walked up to a shop 10 minutes away to pick up a 5 ltr bottle Overall the stay was horrible I would not recommend this place to anyone

It was easily reachable. All the local drivers knew the place. The rooms were neat and tidy. Food was decent. Breakfast menu had enough options. The staff were friendly and respectful and responded promptly to our needs.

Games like carrom, ludo etc did not have pegs so we couldn’t play when we wanted to. Non veg options did not have halal food. So that was difficult.