Sanya South China Hotel

Impressive and comfortable hotel in SanYa. It has a nice swimming pool and it is very close to the beach and to a lively area with beachside bars. The area around the hotel gets crowded every evening with people singing and dancing. I can absolutely believe that it was the hotel where foreign politicians were hosted when in Hainan, since it is that beautiful.

The wifi did not work with username / password. I could get something using wechat, but I cannot speak Chinese, so I did not click anything so I don't know if the wechat-activated wifi was going to work. Most employees do not speak English.

The room was clean and pleasant. There were a couple of damaged items (toilet seat and bar fridge) which we brought to the attention of the concierge, but these were not fixed during our 3 day stay. Breakfast was good, with plenty of choice, and a pleasant outdoor covered patio area to sit and eat.

The hotel had never received the booking from Booking.com !! We had booked a garden room, on the ground floor with an outside garden area. Clearly, all these rooms were already taken. We were put into a top floor room with a small balcony - and there was no apology or price reduction or adjustment. We're fairly relaxed travellers, so this was not a show stopper, but Booking.com needs to lift its game and confirm such bookings reach the hotel.

Location Comfortable beds Clean sheets Good shower/cabin

The staff doesn't speak any English!!! The hotel answered my email 7 days later, even though it was an important one (regarding transfer from and to the airport). One evening we came from the beach only to find a lizard on the wall. When we phoned for help, nobody spoke any English and they hang up on us. So we had to walk all the way to the main reception to get somebody..... The other evening a cleaning lady switched the a/c to the freezing 18 degrees with 31 outside. We froze to death!!! The room had many signs of damp on the walls, ceiling and cabinets, while the entrance door was hard to close.

Breakfast was great ,so many choices, location is the best .close to everything

Wish they would Honer my booking request at booking