Selella Resort

Very friendly and helpful Staff. The property is very clean and well protected. Safety is paramount. Rooftop is excellent. Allows a 180% view of the Lake Victoria. Very nice place to be.

The choice of pellows are very limited. They provided only the hard pellows. I suggested to the staff, that they should make an effort and offer customers "soft, medium and hard pellows". Other than that, we enjoyed our stay at Selella Resort.

The view of Looftop's loundge is good. I was able to see the whole scale of The Lake Victoria.

Because of a club, it was difficult to sleep well.

The ambience, the friendly stuff,good food etc

NA

No Hot water even when we turned the switch on the wall

The room was comfortable and the staff were very helpful. The music choice at breakfast was very suitable for us (gospel tracks)

On the first night we were given a room at one end of the hotel, unfortunately there was a night club right outside that played very loud music until 4am...not something the hotel can control. When we mentioned it they immediately moved us to a room.as far away from the night club as possible. They are renovating the rooftop bar and I think this was impacting the hot water supply

The staff was amazing. Front desk, waitresses were exceptional and the cleaning ladies were amazing!!

The kitchen services was very delayed (food took over 1 hour of preparation). Construction was very loud.

None

Isn't what is displayed on website Had issues with WiFi and quality of rooms not value for money

Staff was extremely helpful and courteous. location is central hotel is new and clean.

TV didn’t work, I’m sure I could have gotten assistance with this but I didn’t need to watch it.

New hotel, extremely clean & comfortable. Staff were very welcoming, helpful & went above and beyond to ensure we had a good stay. My mother was thrilled to find a “fluffy” towel for the first time since leaving home! And the roof bar was an added bonus.

Nothing - it was all wonderful!