Bridgewood Manor Hotel & Spa

clean close to motorway

paying for the parking

Friendly check in Nice bed Good amenities, iron etc Nice to have a bath Shower was lovely Lovely interior design

Breakfast mediocre given cost

Food was good. Staff were friendly and helpful. Bedroom was a decent size. Had a car park and a lift which are always a must for us.

It seems to us that their staffing levels were not great. Whilst we were there, they had a wedding going on, but there was only one member of staff in the bar trying to do everything. In addition, although the hotel was busy, breakfast time was chaotic with food not replaced quickly and queues forming. One room did not have a lot of plug sockets and what they did have was not convenient.

Very good.

Have more walk in showers rather than baths.

Friendly and helpful staff, good value for money and a convenient location.

The rooms were comfortable. The location suited us, as our friends live nearby.

The overall cleanliness in the public areas was very poor. The lounge areas were never properly cleared of glasses or the tables cleaned. The gym area is too small, needs upgrading and cleaning. No towels provided nor wipes to clean the equipment. The service at the bar and restaurant was appalling! It was too much trouble to slice a lemon to put in a gin and tonic! £5 per 24 hrs parking fee was ridiculous in such a large car park. We arrived early and were told if we wanted to check in, we had to pay an additional £20. This indicated to us that the room was ready. This hotel caters for groups who arrive on coaches. They stay for an evening meal and leave next day. These groups are given priority over longer term guests. The bedrooms are badly in need of air conditioning.

Every thing was great I til check out

I didn't like the parking bill when checking out. You should not be charging for parking unless it's in the booking price.