Hotel Soli Invicto

Отношението на персонала.

Малко е поовехтяло.Има нужда от леко реновиране и поддръжка.

Атмосферата в самия хотел, ресторанта...всеки един детайл, прекрасна кухня с подбрано меню. Закуската уникална, добре поднесена......Персонала любезен.

The breakfast was good. The staff really polite and trying to help. The owner/ manager rude , not acceptable attitude. We’ ve arrived at 14:20, check in is 15:00, even the hotel was empty and the room was ready for us he started shouting at the receptionist that there are rules and the rule is 15:00 o’clock. Later he was shouting in the kitchen again. Half of the short menu list was not available, the remote controller in the room did not work. Bad experience.

Hotel is unique - after a downturn it is now under new management. Pool is still nice.

The prices have risen substantially, even discounted prices are still high taking the condition of the hotel into consideration. Pool bar not open. No food available at lunchtime so be prepared as the location is rural and nearest village has few amenities. Menu is Italian which is ok if you want pizza, pasta or rice. The dishes we chose were poorly presented, small and disappointing. Only 3 staff doing everything. There is a lot of refurbishment necessary for the hotel to warrant high prices. No complimentary water bottles, wine or chocolate as advertised on Booking description in our room. Wine tour which was great part of hotel stay used to be free for hotel guests but now you have to book and pay extra. If you have stayed at the hotel before, you will not get included what you had before. Luckily we paid a well discounted price with Booking.com and paid in advance as the invoice they gave us was full price and very high! We want the new management to succeed to keep the hotel open but high prices, mediocre food, lack of amenities and service (room not cleaned every day), and nothing complimentary now except for 4 coffee pods and one teabag, is not the way to achieve this.