Zara Garden Hotel and Apartments

The hotel and the service were quite nice, if not excellent! Eventhough I didn't have the opportunity to go out and explore the city, it is in an excellent location. Also, if you go, please don't forget to go to the 7th floor were they have a rooftop and you can see the sunset and sunrise, as all the Kampala city. It's a beautiful view. Also, take notes: The Spa and the Gym are in the G floor. The main Restaurant is also in the G floor. The rooftop (7th floor) also have a restaurant, quite good I can say.

Such an amazing staff each and everyone of them and so attentive, I’m definitely staying here every chance I get. The decor and ambiance is amazing, the food is great and everything else like spa/gym you wouldn’t even have to leave. I would give 6/5 stars.

Very clean, large rooms

The food was more than delicious but it took awhile to be served. very professional yet friendly staff. The environment was very cozy and so full of nature. Housekeeping did a commendable job, my room was cleaned on time and kept tidy at all times

Super clean rooms, great and attentive staff, variety of foods at breakfast and amazing coffee!! The juice at breakfast was fresh and refreshing. The lobby is comfortable and you can just sit and relax. The rooftop view was spectacular. I loved it here!

We needed a 3bed apt for 5pax (we had a function across the road) - this option was only available on their website. From our call, the reservations team was clearly disinterested in our booking. We figured it out ourselves. Later, because of Ebola related concerns, we needed to adjust the reservation. Tonny answered the first inquiry email clarifying how to cancel the booking, but the team completely ignored all subsequent correspondence about our refund - despite the fact that we gave almost a weeks' notice. Guess the silence means they've chosen not to refund any part of the cash. We're not in Uganda so not much can be done about this. Hopefully this review serves as a warning to others.

Was nice staying here! Apartment was clean and spacious. Staff were friendly. Breakfast was good. Mr Tony, the front desk manager was awesome! He was quick to provide items requested for and helped resolved an issue I had. Thank you!

Room size was big

There was no A/C in the bedroom of the suite. If you need A/C - go sleep on the couch in the living room of the suite. Far from the place of business and be sure to meet traffic when you leave from here during work hours. Try something closer to the city.