Diamond Resort Black

Spa zone, breakfasts, rooms

The pool is a bit crowded in the evenings

it’s not 4* hotel.

1. service is terrible. we were not able to check-out as at 8 a.m. who know where is receptionist, phone is not answering and someone from staff told us “what do you want? everyone is sleeping” 2. room was not clean enough, so it’s disgusting 3. 1 towel per person, seriously? I even don’t talk about bathroom supplement 4. poor breakfast with no organized area 5. staff talks in Russian, but we have a law on public places, but okay. 6. 1 elevator for entire hotel 🤦🏻‍♀️ 7. bathrobe for additional payment and was damaged 8. stupidly designed shower that makes entire room wet sorry, but this cannot be 4 ⭐️ hotel, you even have no clue about it. super disappointed trip.

Everything except the one thing I didn’t like

the shampoo and body wash come in small packets enough only for 1 wash a day