Diamond Resort Black

Nice swimming pool, lovely spa zone, comfortable rooms (I guess newly renovated). Yummy breakfast with really wide variety of dishes. I recommend you to order sushi, they are the best here - with a lot of high-quality salmon. Waiters were always polite and with wide smiles on their faces even after 10-12 hours on their feet. The location is cool, not far away form the lifts to the mountains.

WiFi is opened network, I would like to see more security. If you want to work while you are here, take care about your connectivity beforehand. Internet was not so good as we were promised, not enough speed for work, only for social media and YouTube. Not the best sound isolation in our room, as it was very close to the elevator and every time when it stopped on our floor we heard the sound. Thanks God, people don`t need to use elevator a lot during night so we had a good sleep. They don`t give an iron to your apartment, so you need to go down to the Laundry room and wait in line for your turn to iron your clothes, only one iron, come on! In addition, it was not the best quality iron as it was burnt off. So when I was ironing my white t-shirt (on the lowest temperature) an iron left some marks on it and I needed to wash it after that! Not the best experience at all. I`m sure the hotel of this level and with such expensive rooms can afford to have few irons and to care about them more. What`s important, never give them your white clothes to wash!!! I had plans in the city after this vacation, so I needed clean clothes. I left it at the reception. When my clothes were returned I was shocked😱😱😱 They washed my shiny white shirt (and a few other white items) with the black clothes and it became gray. I told the receptionist about that, and he just started looking at my laundry and repeating "That`s not possible, they always wash white and black separately" and that's all. No apology, no sorry for ruining my clothes 🤯 Lucky for them this shirt was just from a mass market and not an expensive brand. Lucky for me I didn't give them good branded clothes. Otherwise there could be a conflict.

Great location, wonderful SPA, clean rooms.

There was no air conditioner and too hot at night.