ibis Gurgaon Golf Course Road - An Accor Brand

Excellent location. Well maintained premises. Looks like a well run hotel.

Very slow onboarding for a new guest at reception. Only one staff at the reception. Price for same day check out should be reduced to justify the limited stay

Location ease of check in/out

Breakfast although had a good variety most of the items were tasteless

Lot of power cuts. Got stuck in lift.

Checking out and location

The sheets were itchy, the mini-fridge smelled foul, the washroom stank not as bad as a public washroom (but that's not really a benchmark hotels should have) and the room service wasn't just snail-paced but incompetent. Somehow water bottles or any housekeeping order took 2 hrs. to be delivered to us and the cherry on the top was that after 2 hours of waiting we realise staff hadn't placed our room service order, this was when we had called up twice-thrice to get an update and funnily enough we came to know this after WE called - it wasn't informed to us and then obviously we got pissed off and asked the room-service staff to forget it (to be fair the staff had already forgotten it - That's a sarcastic commentary on the staff's incompetence) and not get it anymore. Overall disappointing enough to never visit an Ibis ever again if I can help it.