Bai Chay Panda Hotel

The facilities are exactly as shown in the photos: the rooms are spotless and the beds very comfortable. However, what truly makes this place an exceptional experience is the service from the staff. They go above and beyond any expectations, making your stay truly memorable. There aren’t enough words to thank them for turning my visit into such a beautiful and pleasant memory. They helped me organize all the tours and gave excellent recommendations for dining and going out. Without a doubt, I leave with the desire to return. Definitely the best hotel in Ha Long Bay!

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Fantastic value for money! Allowed us a 4.00 am check in!! Friendly staff and room was large with a huge bed and a great bathroom. Good aircon. Also a great location if you are doing Haling Bay. Honestly cannot fault it for the price.

For the price of the room there was nothing you could fault.

Everything is clean. There are three water bottle but I don't really like the taste. Water is hot and ready for me to take a shower. It's a good way to get cooler while waiting for the air conditional does it job. The window can be opened so fresh air can enter the room. Free breakfasts are available.

The city just sufferred a storm so the electricity is not stable. An electric generator is available in the hotel but the smell is terrible as oil needs to be burned, when you walk down the stairs you will feel that smell, also the smell does enter my room. It takes quite a long time to cool the room, if there was a fan then it'd be great. The room is not soundproof, but the neighborhood is quiet and other tenants are, too so it's not a big deal.

Amazing hotel at affordable prices. We stayed there for two nights as a group of 5. Having booked the largest possible option on Booking, we were given two large rooms with 3 beds total. One standard bed, one queen size bed and one massive king size bed, made out of two queen size beds. We even could have accommodated two more guests. Both rooms were in a modern and clean overall condition and featured a spacious bathroom. Since we stayed immediately after a large typhoon and the hotel wasn't back at it's usual capacity, the owner served us an "á-la-carte" style breakfast with several options to choose from. Options included fried noodles, eggs, vegetables, bread etc. We were very satisfied with the Bai Chay Panda Hotel and will definitely come back for our next visit to Ha Long.

Great stay, very nice people! Good breakfast as well