Imbali Boutique Hotel

The dinner and breakfast were average, the service was not good.

My booking was clearly marked for a couple but only one set of towels was available, similarly for the eating utensils, so dinner is served in the room and you have to request utensils, the food was delivered luke warm and with the wait for utensils it became even colder.

Located very close to town

I'm grateful they allocated mom in the room without steps because she has a bad knee. But first night when she couldn't sleep because of the generator noise that we didn't know about,I asked for her to be moved to a far away room but was refused plain blank cos I asked late in the day. There is no access to wash a plate,dish or cups when dirty outside of kitchen staff working hours. You sleep with dirty dishes in the room. One side of the electric blanket was not working.

There was no breakfast offered , it would have been more homely and nicer if breakfast was offered

The lady on duty the 7th evening was very rude in stating her point that she is already leaving time was 21h05 and she had failed to alert us of the premises rules that you close at 21h00 and we arrived with her transport she was so rude but us being pollite forced her to reopen office and help us pay ....Staff should always be pleasant no matter what are the circumstances

Evething was pèrfèçt and sportenoius thank u fo having me

Nothing i liked everything