The Byke Heritage Resort - Matheran

Location….and few amenities like

Wasn’t worth the value of money. Expected more luxury room for 14k per night. Need to improve food facility.

Property, Hard infrastructure is really good. The location is good.

1. No handwash in the common toilets, despite telling the staff 3 times. 2. No hot-water kettle in the rooms. No tea bags and sugar. 3. Cooks are professional and the food tastes good. But order taking waiters in a la carte section are not professional.

The lunch thali priced at 500 + tax......basic but nice. A la carte snacks are tasty and reasonably priced.

The breakfast was basic. Upma + Dosa + Cereal + packed juice......the table tennis table is broken. The rooms do NOT have a fridge or electric kettle. The bathroom has a disgusting tub, the rooms are all poorly managed which have so much opportunity but just dying of neglect. The bar caught fire few months ago and its rotting. Restaurant doors are coming off at the hinges.

Breakfast was good. dinner test not as per our expectation.

The property is nice, its huge nice and nice greenery around

The sheets were old and dirty, the towels were brown like they havent been washed. When we are paying so much money least we expect is good linen and clean towels