The Byke Heritage Resort - Matheran

Staff members were polite and good, helpful.

Bathroom toilet flush was not in good condition, roof leaking with improper lights Spa was not available 😕 that was the highlight of the resort but not available Because of rain, we were not able to go out for sightseeing, which made us have a dinner buffet that was not a problem, but the buffet was only with 2 options which charged us so much that our whole family could have food for that money for 3 days. Overall, I'm not happy 😕 not for the price I paid for the facilities

Really, name itself proves its class and elegance.... A cool, calm and peaceful place for holiday time to spend with family, friends and relatives. Local people are really hardworking as heritage staff is. Adventure zone is really a place to recall your youth day and to test your agility.... Overall, a place where one would like to visit and stay again...

Rooms paint to be done again. Ageing can be seen on walls. Two coats of decorative paint can certainly add value to the place and rooms. Place where Karoake is arranged needs some more beatutification.

Property is good. Lot of open space.

Room appearance and amenities has scope for improvement. Old property.

Resort is very well maintained, location is perfect and staff is also good and supportive. Activities like evening music, disco, pool, rain dance...are amazing. Food quality is also very good. We enjoyed our stay.