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8.3 / 10 Guest Rating

Hotel Fenix

12114 Avenida 7 Barrio el Salado, Cúcuta, co

Hotel Fenix - main view

About the Property

Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.

Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.

Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1386 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

M
MayecoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Excellent"

8.0
Helpful?
E
EduardopePE
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0
Helpful?
I
IvonneveVE
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
D
Diego AntonioecEC
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Un buen lugar para estancia corta!"

9.0

El recibimiento del muchacho encargado muy bien, atento, tenía buen conocimiento de la conversion de la moneda y opciones de pago. Definitivamente recomendaría la estancia.

Helpful?
M
MarisolveVE
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Good"

3.0

Horrible no me gustó

El sitio horrible, no hay donde comer, hay que pedir por delivery y la gente que el hotel recomienda no cueta con variedad de comida, aparte a la piscina entra gente que no está hospedada

Helpful?
M
MARIOitIT
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Very Good"

7.0
Helpful?
B
borgescoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"estadia cucuta"

5.0

La ubicacion y disponibilidad

basicamente la limpieza de los baños, deben estar mas atento a eso, ya que es una de las cosas esenciales .

Helpful?
J
JCR936coCO
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Excelente"

10.0

La atención todo bien el desayuno y el servicio del restaurante

Todo me pareció bien

Helpful?
G
Germán AlonsocoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Exceptional"

9.0
Helpful?
M
Mariana ScarletesES
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

10.0

La atenciòn, y el servicio en general

Helpful?
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