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8.3 / 10 Guest Rating

Hotel Fenix

12114 Avenida 7 Barrio el Salado, Cúcuta, co

Hotel Fenix - main view

About the Property

Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.

Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.

Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1386 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

M
MarlonveVE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Excelente hospedaje"

10.0

Me gustó la disponibilidad inmediata, nos atendieron muy bien , nos dieron todas las indicaciones, la zona tranquila ,la cena (por nuestra cuenta) excelente y buen precio. El desayuno incluído a la mañana siguiente muy bueno también, sin duda volveríamos.

Nada que decir.

Helpful?
C
CarrasquelpePE
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Cumplió el propósito"

7.0

Excelente atención del personal

Las almohadas muy duras y nada confortables

Helpful?
A
AlvarocoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 9, 2026

"Es un buen hotel para descansar"

7.0

Ya lo conocía, y siempre me he sentido cómodo

El servicio de TV muy regular.

Helpful?
R
ReglausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0

Atención

Nada

Helpful?
S
sebastiancoCO
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Good"

5.0
Helpful?
M
MiguelclCL
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Bien para el precio"

9.0

Estaba limpio y muy buena atención del personal

Que el Rest estaba cerrado por ser domingo

Helpful?
C
castillocoCO
Verified booking
family_with_children
Standard Room
Stayed in Apr 2, 2026

"Excellent"

8.0
Helpful?
J
JosseusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 1, 2026

"No volvería , alto precio para lo que ofrece"

3.0

El desayuno es bueno

Yo soy turista tenía mi sello en el pasaporte se lo mostra y aún así me obligaron a pagar impuesto ( cuando en Colombia es ilegal cobrar ese impuesto a turista que estén menos de 90 días en el país ) el Colchón muy malo, almohada incómoda , sábanas viejas

Helpful?
E
EdgardyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 28, 2026

"Very Good"

7.0
Helpful?
B
Brenda AracelysclCL
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Excellent"

8.0
Helpful?
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