Black Mustang Hotel

The place looks nice

We booked a room for 5 and we got there and they said we only have room for 4 so they put a mattress in

The location was very quiet and calm, away from the noisy city limits. Good architecture and a recently built hotel. Clean environment and full of greenery.

We thought we would receive an English breakfast with bed tea in the morning. However, they have only prepared papaya juice, a fruit plate, some milk rice with sambal and dhal curry, along with some peas, which is unacceptable. Hot water was not provided to the bath area, and difficult to get a shower with cold water at night as the bathroom roof was open to the environment. Lunch and dinner are not prepared at the house. However, you could order from the owner's restaurant located in Dambulla town. We have experienced a power cut during the stay, and the hotel generator was run for about 3 hours. However, the diesel-powered generator is not capable enough to provide electricity to operate the ceiling fan or the air conditioning machine. Although the wifi is available in the hotel, we had to ask for the password from the service guy. But, we could not connect to the written network as it was not shown in our device.

Room was large and spacious. Location was good and near to the city.

The door lock in the room was not locking properly. There were some electrical cables near to the coffee making setup in the room which were completely unsafe and not properly insulated.

Everything was nice. The hotel was clean and the hotel staff very friendly and at your service whenever you need something. They were fast. The hotel owner also has a restaurant in town and all the food recommendations!

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Friendly and happy staff and beds were comfortable and good breakfast.

Clean room with nice view, friendly staff.