Hotel Genziana

We enjoyed the hotel and proximity to key places we wanted to visit. The staff was overwhelmingly wonderful.

We enjoyed the hotel restaurant but were confused about the separate restaurant room for guests. We appreciated the quiet atmosphere but didn't necessarily want a multiple-course meal. We inquired about a different menu and were told we could get what we want but we didn't have any other info beyond that. Although it may have been a communication issue, we felt we were inconveniencing the person in charge. We witnessed another table being given plates of different foods that we appeared to have access to. We would have appreciated a better understanding of how we could have ordered food.

We had a wonderful experience at Hotel Genziana! The location cannot be beat. It was close to the gondolas for all our hikes and close to great restaurant options. Parking was easy. Staff was super accommodating. Rooms were clean. Outdoor hot tub was an added bonus. Breakfast was delicious. Would recommend!

Amazing location in the center of town, steps away from the escalator up to Seceda. Friendly staff at check in. Convenient parking. Clean and very comfortable rooms.

Nothing

This hotel is a great base for a stay in western Dolomites region, within walking distance to chairlifts for Seceda & Alpe Di Siusi & funicular to Resciesa. Very comfortable rooms, ours had a separate toilet & bathroom, sitting area and balcony. Staff were helpful and friendly. Breakfast many varied options . The wellness area is exceptional, heated pools, indoor and outdoor, the outdoor pool is a spa too and the indoor spa area is perfect for soothing tired muscles after a day of hiking.

breakfast was amazing. my little sister who does not travel much and has a picky diet loved the choices. she tried so many things which is unlike her. I am a picky coffee person. I like it strong and the coffee was awesome. I was offered a choice of cream or milk. I chose cream. wonderful

found nothing to dislike

The organized hikes with Lukas, very very nice.

Conveniently located to bus stop, gondolas and central to the town . Very friendly accomodating staff. Good food and nice bar with in and outdoor comfortable areas . Spa/ pool and sauna area excellent .

Air con a little sluggish in our room but not a dealbreaker .

Very good location. The hotel is located at the center of Ortisei. Breaskfast was good.

Room space is not large.

I liked the location and service as well as the staff were very friendly