Hotel Genziana

Everything! The room was great, the restaurant and team members were excellent, and the views were beautiful! Plus, it was adjacent to the bus stop!

Nothing.

the location

I lost something at their garage They didn’t bother to help

Every aspect of my stay was exceptional, including the service, breakfast, bed, surroundingsand location.

The only area for improvement would be the room temperature, as it was slightly too warm and not adjustable.

The location. The food. The staff. All very good.

We didn't stay in the hotel, but went for dinner the first night we arrived because everything else was full. The restuarant has all the trappings of a fancy establishment, but we didn't enjoy our meal. It was expensive, too. We ate for a similar price at Ostario Da Cecco and I wish we had gone there first.

I couldn't recommend this hotel more, it is fabulous... an easy walk to the gondola, which connects Ortisei, the main village of Val Gardena, to the Alpe di Siusi plateau. It's a small two person chair lift or a short blue run down to the ski schools. The hotel is beautiful, modern and stylish on the foyer and outside pool/jacuzzi and restaurant and a little more traditional in the spa and guess rooms. We were right in the centre directly by the bus stop for further afield exploring. The town is small but beautiful with a funicular that takes you up the opposite mountain where you can hire a sledge for €10, id is needed and bring your ski helmet to hire one is €6, we used our ski pass to go up, so no extra charge... I loved it!...if you want a luxury experience, with the best food, service, and attention to their guests, this is a hotel that has all that and more. I have to really think of anything negative to say, and that would be I wish the spa facilities would open past 7...it's a bit of a shooing out on the dot...saying that the massage I had at only €70 for a full body 50min session was one of the best....just a 10 snooze to chill out after it would have made it perfect...thank-you to the staff and the owners, we had the best time.

just back from a great stay and ski trip in this excellence hotel. Staffing are very helpful and courteous and go out of their way to make you fell at home. The service is second to none including the dining, the food is amazing! The hotel have activities every day including ski tours with the local ski school which is great way to explore this amazing area. Being close to two major lifts and the centre of village with the main bus stop for the ski is great. this was my 3rd time to stay and the level has been the same every time, we will be back