Dwivedi Hotels Palace On Steps

Location is very good. Staffs, including the manager, were really helpful.

Don’t know where to start. It was so bad that we couldn’t even check in. Paid for 1-day and left for another hotel. Rooms were stuffy; damp, dark. Nothing like shown in the pictures. But, it may be we were expecting a bit too much. Positive though is the help from the staffs. The manager as well made the process smooth. So, no complaints there. I’d say this is not ideal for families with children. Couple or solo travelers should be okay given the fantastic location and beautiful view of the ghat and the Ganges.

We had a wonderful stay at Dwivedi hotel. It is ideal for a short stay (1-2 days), situated right on the Ganges Ghats, walkable to all temples and places of historical significance in Varanasi. The hotel staff was courteous and took care of all requests, traversing through the maze of Varanasi streets (a must for all visitors, do watch your feet though), temple darsanam, Ganga aarthi and arrangements for Sarnath tour. Good dinner and breakfast. Value for money. For elder people not ideal due to the walk through the streets, its a long walk, people with lot of luggage will also need help, to carry luggage, the hotel helps in making the arrangements. Strong recommendation for a short stay.

For Elderly, the walk through the maze of streets could be tiresome. I should say that we liked it. Also the hotel is not accessible by Autos or Taxi cabs, those with heavy luggage can inform the hotel in advance to help in carrying the luggage.

The ganga view from the room!! I have traded my comfort for the early morning sunrise view!!!!

Restrooms are extremely small and it’s genuinely difficult to use the commode comfortably. The approach roads are also narrow and tricky, and it feels like comfort has been sacrificed just for the Ganga view from the room. If you plan to stay here, be prepared to walk at least 40 minutes (to and fro) whenever you want to go out to get food or visit nearby temples, which can be quite tiring.

THE PROMISED ROOM IN THEIR EMAIL CONFIRMATION WAS NOT ALLOTTED. ROOM GIVEN HAS 21INCH HEIGHT STEPS IN NARROW ALLEWAY LEADING TO THE ROOM TOTAL OF 13 STEPS .IT HAS DAMAGED MY KNEE GOING UP AND DOWN .I AM 65 YEARS OLD PERSON. THE ROOM WAS FILTHY,DIRTY, TOILET WITH DIRT ALL AROUND AND NAKED HANGING WIRES ,OPEN DRAIN , WORNOUT AND FROSTED MIRROR NEVER CLEANED. ROOM LAYOUT VERY VERY BAD. SO MUCH DIRTY AAND BED INFESTED WITH BED BUGS .HAD HORRIBLE A NIGHT STAY. IN THE MORNING WE WERE HORRIFID TO SEE RATS MOVING FREELY IN THE ROOM. EXTREMLY DIFFICULT APPROACH TO THE RESTAURANT FOR B/FAST TOTAL ABOUT 23 STEPS OF UNUSUAL HEIGHT .BREAKFAST VERY LIMITED GIVEN ON PLATE POORT QUALITY OF FOOD TASTELESS. ON REQUEST GIVEN SOME FRUIT WHICH WAS NOT RIPE TO EAT. HALF CUP OF TEA AND OR COFFEE WITH B/FAST. HOTEL IS NOT AT ALL REACHABLE BY ANY TYPE OF VEHICLE BUT ONLY ON FOOT IN NARROW AND WINDING ALLEWAYS FOR 7-900 MTRS WHICH CAN BE NAVIGATED BY ONLY HOTEL STAFF ,VERY DIFFICULT FOR GUESTS TO REMEMBER AND NAVIGATE. WE COULD NOT STAY TWO NIGHTS AS PLANNED BUT HAD TO CHECK OUT IN HORROR EXPERINCE AND FIND ALTERNATIVE ACCOMMODATION FOR REMAINING ONE NIGHT FOR WHICH WE HAD TO PAY MORE AS LAST MOMENT BOOKING. HOTEL DID NOT GIVE ANY EXPLANATION FOR THE EXPERINCE NARRATED TO THEM BUT INSISTED WE PAY RS 3000 WHICH WE PAID AT THE CHECK OUT. THIS HOTEL SHOULD NOT BE LISTED BY ANY PORTAL IT HAS MISLEADING CLAIMS .

THERE IS ALL WRONG WITH THIS HOTEL AS EXPLAINE ABOVE.THE SERVICE, THE ROOM,TOILET,FACILITIES, APPROACH AND ACCESS , RESTAURANT AND ITS FOOD OFFERING ITS QUALITY AND AAPRROACH ALL VERY VERY BAD TO SAY THE LEAST.

Reaching hotel location is very difficult. Room condition is very disappointing.

Room size is very small. Also need to share real picture of the room so the customer know exactly where they are going to stay.