The Hawes Inn by Innkeeper's Collection

Ok

Super lokalita. Blízko do historického centra městečka, přímo u moře pod ikonickým mostem a na letiště 20 minut autem. Parkování v areálu zdarma. Jídlo skvělé.

Bohužel nad hlavou jezdí vlaky, ale v noci nejezdily. S tím jsem ale počítala.

Die Lage, das schöne alte Haus, das gute Essen

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Friendly staff, easy check in, fabulous food, and fun to walk around the area. Appreciated the dark out curtains in the room too.

Nothing we thoroughly enjoyed our stay. Can’t wait to stay here again.

The location was perfect right next to the forth bridge, with very good parking just a small walk into the village, the evening meal was good although not a big choice for my tastes,the staff were great very friendly and polite and helpful we had to change our evening meal times twice

We didn't like the noise from the large fans or whatever they were at 6 30 am ,they were quite loud couldn't get back to sleep

Lovely room and everything in great condition. Perfectly located

Nothing

An old fashioned historic inn with nice staff and co genial public spaces. However our rooms were of the MOST basic we’ve stayed in for a long time. Reminiscent of Scottish hotel bedrooms from the ‘70s!

The bedrooms

The room was adequate and the location was spectacular

Dinner service was abysmal- we arrived exactly on time ordered a couple of 'whilst you decide snacks' along with 2 simple main courses. We waited 30 minutes before I approached staff and informed them that my wife was diabetic and that our main course needed to arrive straight after the snack which we were told was coming, It is worth noting a couple who arrived 20 minutes after us were served before our snack had arrived. We were assured that since we ordered both at the same time as the snacks then it would be soon after. Another 30 minutes later as we still did not get our order and we left the table as it was now essential to get my wife some food immediately. We had the snacks removed from the bill but the drink was still charged. No apology was offered. Despite us having the snack in the room the wait was too long for her insulin to be effective. And no surprise wife suffered a dangerous hypoglycaemia episode that completely ruined our night. We had no choice but to stay as I was over the drink drive limit otherwise we would have left. I raised this with Vintage Inns as I believe their staff needs training on dealing with diabetic people and their chief needs a lesson on how to get 2 simple dishes out to non busy restaurant on time. I have not heard back from them which is very very poor.