The Hawes Inn by Innkeeper's Collection

Location

Dark room which could benefit with redecoration. Uncomfortable bed and lumpy pillows. Bathroom could also do with upgrading.

Vi bodde i Queensferry eftersom det ligger på ett bra avstånd från Edinburgh flygplats ( tog 20 minuter ). Eftersom vi åkte redan klockan 06.00 så hann vi inte med frukost som började kl 07.00. En mycket trevlig liten by som hade en fin gågata med trevliga pubar och matställen. Vi åt middag på hotellet och det var helt okey.

Hotellet ligger direkt under tågbron vilket medförde att när tåget passerade så hördes det in i rummet. Dock var det ingen speciell tågtrafik på natten. Vi kunde kanske kunnat få en frukost påse med oss eftersom vi åkte innan frukostbuffén hade öppnat.

Love the atmosphere of this inn. Was great to sit and have drinks. Dinner was nice. Our view of the water was great. The family room was enormous and we enjoyed the design. Nice hot shower. Big parking lot for guests.

Beds were extremely firm, so a memory foam top would have gone a long way in helping with comfort. Would prefer a second bed instead of sofa sleeper seeing there was so much space to fit it. Road is slightly noisy with a biker bar nearby. A bit far to get luggage from back parking lot around to the entrance.

Nothing

Our booking was cancelled midway through a seven hour drive to the Hawes Inn. Their email implied I had cancelled the booking, when in fact "they had". When I later checked on Bookings.com a room was still available. We then had to book another hotel at short notice at a considerable higher cost to ourselves. Booking.com said they will cover the extra expense but only with a credit and not a cash refund. Definitely won't use the Hawes Inn and considering our position with Bookings.com

Chambre confortable et parking à disposition

La localisation : en dessous d'un chemin de fer bruyant et avec des passages fréquents. L'accueil était poli sans plus et nous n'avons reçu aucune proposition d'aide pour le transport de nos bagages alors que nous devions les monter à l'étage, que nous étions chargés, que nous sommes âgés de 78 ans… Repas très moyen et petit déjeuner continental peu fourni

In a great location next to the Forth Bridge and a short walk into town.

Large groups coming in off the cruise ship meant that staff were stretched. Delays in checking in as only 1 member of staff to serve drinks to people travelling on the cruise ship and also cover checking in.

Loved the location, the food, the rooms and the staff! 10/10

Just that we weren't starting longer!

Nice location

Big family room

Complained about the smelly drain in the bathroom, was told they had no other rooms to offer but there was still rooms available to book online…