Sofitel Luang Prabang

Nice heritage hotel. Great staff and service. Spa was superb!

Bed was a bit saggy and not as comfortable as I wish. Air con for the room was a bit undersized and couldn't cool the room enough.

Staffs are wonderful to us, especially Noudny!!

My stay at the Sofitel Luang Prabang was an unforgettable experience marked by exceptional service and serene luxury. The staff were incredibly welcoming and attentive, ensuring every detail of my visit was seamless and enjoyable. The room was beautifully designed, offering a perfect blend of comfort and elegance. The hotel grounds were truly stunning—lush gardens, tranquil courtyards, and a gorgeous pool that provided a peaceful retreat. The concierge service was outstanding, thoughtfully arranging a tour for the Alms Giving, Morning Markets and Kiang Si Falls that allowed me to explore the charm of Luang Prabang with ease.

We traveled as a family of three to Luang Prabang. After reviewing many websites and reviews, we settled for Sofitel. It looks really good in pictures. Of course it raised our expectations. Until we arrived, I can only say "WOW". It not only look exactly like the photos but exceed them. It is really like an oasis in this charming city. Although it was slightly off the main attractions, but walkable distance, the advantage is it is really quiet from all the chaos and noises and you can really relax and just spend a day at the pool. I especially like the landscape within the courtyard. My daughter absolutely enjoyed the daily feeding and playing with the rabbits in the garden area. My dad liked to sit at the open restaurant and enjoy reading the news. I think all ages can find a lovely spot to enjoy. The stuff are very friendly and after five nights, we became friends! I especially want to thanks Te's team, Vard, Leng, Noudy, Yai for hosting and giving us valuable suggestions during our local itinerary planning. Also the restaurant team for catering all our special needs.

I think the toilet door could be less heavy. My daughter who is 4 years old cannot open it by herself. Also the box which contains the tooth brush etc. could be smaller. Some electricity outlets do not work, for example on the bed head board for charing phones.

Everthing is perfect

Less breakfast options

A wonderful historic hotel exceptionally well designed. The General Manager Andrew was always present and so helpful. The Spa is beautiful. The grounds well tended and beautiful. I cannot recommend this hotel enough

It was perfect.

Historic building transformed into luxury stay, SUPER concierge service and common areas, rooms, and Spa. There are bunnies roaming around the garden, which adds to the magic.

The restaurant is very meat oriented and not vegetarian friendly, as should be in a 5 star hotel.

The place was very nice designed and peaceful. The staff are so friendly and helpful. The team who supported us (Te, Vard, Leng, Noudny & Yai) are excellent