Club Regina Los Cabos

The staff was great. Friendly, and attentive.

Everything was spaced out tremendously throughout the resort. Bellboys were understaffed much of the time.

Staff was very good.

The time share person was a pest. There is no beach and no one offered transportation to another beach.

That’s was good view of the ocean

I didn't like the old bed linen and old towels The room was quite old and not well maintained. The jacuzzi bathroom was so old that all the paint was cracked and it was unpleasant to swim in it The windows in the room were very dirty.

Love there use of there nature surrounding it & ocean view

They messed up our checking by giving us a smaller room & then taking almost 3 hrs to give us the correct one. Also found some insects the 1st day I told them to get it cleaned and it didn’t happen until the 3rd day.

The room, the pools, the general architecture.

Not easy to get around when the little carts were not easily available. It was not clear to us that one can’t swim in the ocean and that there was no transport to a beach.

Beautiful hotel architecture and location

It is clear Raintree inherited this property and everything from then forward shows their lack of expertise in managing a high quality property. There are a number of aspects that show their lack of attention to detail and subpar maintenance such as broken fixtures, peeling huttub lining, and absolutely embarrassing breakfast. It also shows a “cheap” management how they try to charge for a number of different things ($ if you lose the keycard or beach towels, $ for in room water bottles and coffee, resort fees, valet parking fee, etc). The layout of the property although beautiful is quite inconvenient as you need a golf cart to get around or face long walks between the rooms, lobby and pools/beach.

Loved how quiet it was Staff was awesome Views were amazing Food was great

Thought food was great a bit pricey when compared to local prices Bed a bit hard

The hotel

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