Harmoni One Convention Hotel and Service Apartments

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リーズナブルなのに部屋も共用部も広々として余裕があり快適に過ごせました。 屋上のプールジャグジーも子ども達が楽しんで遊べました。 朝食もどれを食べても美味しかったです。

建物自体は古く、行った時は隣のアパート部分は改装工事中でした。 また、館内で中華レストランを大々的に宣伝しているのに、既に数年前に閉店しているとのことでした。

The location was very convenient — close to the city centre and within walking distance of One Batam Mall. All the staff were unfailingly friendly and helpful.

However, cleanliness was a serious issue. On arrival, the pillowcases and bed sheets had stains, which were not replaced the following day. The floor did not appear to have been vacuumed properly. Although we had booked a non-smoking room, there was a strong smell of cigarette smoke coming through the ventilation system, which persisted throughout our stay. We did encounter a problem during our visit, but the manager handled it promptly and professionally. That said, the children’s programme was minimal and run by just one person, who seemed reluctant to arrange outdoor activities. On the whole, all the staff were very friendly and courteous, but the cleanliness and smoke issues need urgent attention.

Can’t wait to staycation again at this hotel (Cheap price) Excellent service,friendly staffs Everything was so clean it look like 5* Hotel

Best Hotel

From the outside and the lobby it looked very nice. The staff was very nice as well. But the rooms are very dated, filthy and broken.

The rooms were dirty. There was blood on the pillows. When we complained, we got another room with the exact same issue. Sheets and pillows were dirty and still from the previous guest. Coming to the third room, which had been personally inspected by the manager we found dirty sheets yet again. This time the manager was around and we went through two piles(!) of „clean“ sheets with housekeeping before finally settling on semi clean sheets. There was no real window in the normal room. The „window“ was inside so it was very dark.

Junior suite ,comfortable,spacious,very nice..overall 9/10

Breakfast not as expected,chicken wing not that standard (frozen too long already)nasi goreng harmoni the taste was not as expected compare with the price.. hopefully in future can improve more...