The Club Hotel & Spa Jersey

The location was ok and the room size was fine

The cleanliness of our room, the standard of the bathroom, the cleanliness of the Spa, we waited 20 mins to be served in the bar one night - all of this wasn't to the standard we would have expected.

Everything. Staff were amazing - the welcome was exceptional. Breakfast choice was perfect though the full english was a little short of full but there was also the contintental buffet so no chance of being hungry, and again, service was impeccable. Pool and spa spot on. Bar/restaurant area are very welcoming though didn't get a chance to try out the food.

Nothing. Position was also perfect for walking around the town. Walkable from the ferry port and busses easily available for longer trips around the island.

My friend and I spent NYE and a few days after at this hotel. The NYE dinner and entertainment was amazing, staff were super efficient and overall we had a great stay. Sadly there are just some elements of the hotel experience which need to be reviewed. Housekeeping was very poor, had to on several occasions ask for towels, tissues, toilet roll, as these were missed during room cleanup on several days and the WiFi was dire. Reception not always staffed so had to wait 15 minutes to pay bill check out bill. Definitely not a 5*. But we would return to access the restaurant.

Good spa and room.

Had made a booking for dinner which didn’t take place and waited an hour and a half at the bar.Hospitality in certain areas was disappointing .

L'hotel est très bien situé. Il propose des chambre spacieuse et un spa très agréable avec de hammam, piscine et jets sensoriels. Le restaurant Bohemia est également très bien!

Les installations sont un peu ancienne, l'hotel mériterait d'être un peu remis au gout du jour. L'english breakfast est à supplément du petit déjeuner classique. L'hôtel ne peut pas prêter d'adaptateur pour les prises UK ils en proposent à la vente mais pour 27 euros...

Excellent location to walk into the town. Food and service was very good and equally good are the facilities.

Nothing