Hotel Santa Cruz Punta Zicatela

The staff was very helpful and friendly.

The first room was a disaster. It was on the first ground, and the only window had a car park view. There was no furniture except for a bed, so we needed to put our stuff on the floor. We asked to be moved and we got a new room the next day. The second room had 2 beds and a table, so we didn't need to use the floor. The bathroom has a see-through glass door. In order to get some privacy, we hung a bed cover over it. There are no shelves or stands in the bathroom, so there is no place for toiletries. The pool does not have a ladder or stairs, and most of the time, it is covered in dust. The top floor is not finished, and almost every day, there were contractors drilling, building, and moving things, so the whole building was vibrating. During the night there's a lot of noise from the restaurant next door. See-through curtains on the windows look very stylish during the daytime, but do not block any light during the night. We had a very bright white street light right in front of the window, and it was shining the whole night. Interior design is intended to be stylish but completely impractical. The hotel is not worth the money we paid.