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6.2 / 10 Guest Rating

Hotel Santa Cruz Punta Zicatela

Av. Alejandro Cardenas 620 Brisas y Maldonado, Col. Zicatela, Puerto Escondido, mx

Hotel Santa Cruz Punta Zicatela - main view

About the Property

Luxurious Accommodation
Hotel Santa Cruz Punta Zicatela offers 4-star accommodation just 300 meters from the stunning Zicatela Beach. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay for guests.

Relaxing Outdoor Pool
Guests can unwind by the outdoor swimming pool or enjoy city views from the hotel's terrace. The 24-hour front desk ensures convenience and assistance whenever needed.

Convenient Amenities
Each room at Hotel Santa Cruz Punta Zicatela features a patio, flat-screen TV, and complimentary toiletries. Located near Marinero Beach and Commercial Walkway, the hotel's prime location offers easy access to the best of Puerto Escondido. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good73 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness5.0
Service8.1
Location8.1
Room Quality5.5
Amenities5.5
Value for Money6.0
Food and Beverage5.5
Overall Experience5.8

Select topics to read reviews

D
DiegomxMX
Verified booking
family with young children
Standard Room
Stayed in Dec 16, 2023

"Great price quality-ratio. Not ideal for me traveling with my parents mainly because they needed a bit more comfort"

9.0

Location is primer and cleanliness is also top

Rooms do not have hangers or drawers for clothes No proper sink in the bathroom Rooms in firar floor have no drapes and street livht comes in all night long

Helpful?
G
GonzalezcaCA
Verified booking
young couple
Standard Room
Stayed in Dec 10, 2023

"Definitely not a 4* hotel, bad service from front desk staff and in general very dirty. No hot water."

1.0

Location is good, but vary noisy. Bed was comfortable.

very dirty, staff unhelpful

Helpful?
G
GonzalezcaCA
Verified booking
young couple
Standard Room
Stayed in Dec 10, 2023

"Unfortunately we received really bad service at the front desk. Would not recommend."

1.0

bed was okay.

noisy, dirty and rude staff

Helpful?
G
GonzalezcaCA
Verified booking
young couple
Standard Room
Stayed in Dec 10, 2023

"would never go back, really bad experience. This is not a 4* hotel."

1.0

Comfortable mattress and cushions

no service at all, rude staff, very noisy street, wifi is unstable

Helpful?
O
OscarauAU
Verified booking
solo traveller
Standard Room
Stayed in Dec 4, 2023

"Great location and value for money. The rooms are small yet comfortable and clean. I would happily stay here again"

8.0

Great location on the main street just behind the beach, friendly service, clean rooms and amenities, great value for money

Small rooms but still comfortable

Helpful?
R
ReinhardhovosandeDE
Verified booking
family with young children
Standard Room
Stayed in Dec 3, 2023

"Ok"

7.0

Great location to head to every shop or restaurant or beach

The sink is included in the toilet, very small and you can't reach it, pool a bit dirty

Helpful?
M
MitchellauAU
Verified booking
group
Standard Room
Stayed in Nov 27, 2023

"Terrible"

1.0

Pool

They have taken a payment off me and are yet to refund the pre authorisation fee. Continually ignore my messages

Helpful?
R
RocaesES
Verified booking
solo traveller
Standard Room
Stayed in Nov 21, 2023

"Poor"

3.0
Helpful?
S
SalvadorusUS
Verified booking
young couple
Standard Room
Stayed in Nov 15, 2023

"Bad"

1.0
Helpful?
A
AlvisimxMX
Verified booking
group
Standard Room
Stayed in Nov 10, 2023

"Disappointing"

4.0

The bed

IT was dirty, and the water of the shower didn't work well

Helpful?
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