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6.2 / 10 Guest Rating

Hotel Santa Cruz Punta Zicatela

Av. Alejandro Cardenas 620 Brisas y Maldonado, Col. Zicatela, Puerto Escondido, mx

Hotel Santa Cruz Punta Zicatela - main view

About the Property

Luxurious Accommodation
Hotel Santa Cruz Punta Zicatela offers 4-star accommodation just 300 meters from the stunning Zicatela Beach. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay for guests.

Relaxing Outdoor Pool
Guests can unwind by the outdoor swimming pool or enjoy city views from the hotel's terrace. The 24-hour front desk ensures convenience and assistance whenever needed.

Convenient Amenities
Each room at Hotel Santa Cruz Punta Zicatela features a patio, flat-screen TV, and complimentary toiletries. Located near Marinero Beach and Commercial Walkway, the hotel's prime location offers easy access to the best of Puerto Escondido. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
1/9

Double Room with Two Double Beds

Featuring free toiletries, this twin room includes a private bathroom with a shower. Boasting a terrace with city views, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.

16 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning products

Double Room with Two Double Beds

Non-refundable
Room Only
20% OFF$96.61

$77.29

Includes taxes & fees
Deluxe Queen Room - Photo 1
Deluxe Queen Room - Photo 2
Deluxe Queen Room - Photo 3
Deluxe Queen Room - Photo 4
Deluxe Queen Room - Photo 5
Deluxe Queen Room - Photo 6
1/6

Deluxe Queen Room

Offering free toiletries, this double room includes a private bathroom with a shower. Featuring a terrace with city views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

16 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning products

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$101.23

$80.98

Includes taxes & fees

Guest Reviews

6.2
Good73 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness5.0
Service8.1
Location8.1
Room Quality5.5
Amenities5.5
Value for Money6.0
Food and Beverage5.5
Overall Experience5.8

Select topics to read reviews

M
Miguel
Verified booking
friends
Standard Room
Stayed in Sep 30, 2024

"Good"

6.0

El hotel bien ubicado, cerca de la playa y lugares en donde comer o beber algo para pasar un momento agradable. El personal muy amable. El agua de la alberca un tanto sucia que no se antojaba meterse.

Helpful?
I
Israel
Verified booking
family
Standard Room
Stayed in Sep 29, 2024

"Good"

6.0

Creo que deben d exponer énfasis en servicios y la limpieza profunda. Sábanas manchadas

Helpful?
O
Oscar z
Verified booking
family
Standard Room
Stayed in Sep 23, 2024

"Good"

2.0

Precio-calidad sucked Quite disgusting

Helpful?
W
WatsonmxMX
Verified booking
family with young children
Standard Room
Stayed in Aug 19, 2024

"Very good"

8.0
Helpful?
G
Gustavo Eduardo Franco
Verified booking
Standard Room
Stayed in Jul 25, 2024

"Good"

4.0

Xxxx

Helpful?
M
marina
Verified booking
Standard Room
Stayed in Jul 21, 2024

"Good"

2.0

How to start!! I wanted to take a hotel to take a break from traveling in an rv thought the panamerican, have a hot shower, some wifi to watch a movie and jump in a pool. The wifi didnt work inside or outside the room, the pool was disgustingly dirty with hair and oil, the outdoor shower wasn’t working either. The bathroom flooded so the floor was wet at all times. The hot shower didn’t work at all. The sink was on the toilet so it was gross to wash your teeth lining on the toilet and nowhere to put your toothbrush but there. the curtains where transparent so every light at night was in my face. The sheets were stain with dirt and blood. The bed cover was so thin that i was cold and i ask for one more cover and they didn’t want to give me extra. The stairs were always wet and dirty. The staff was not friendly or nice or helpful, grumpy faces at all times. When i see a four star hotel i expected much more. I would like my money back. DONT FALL ON THIS SCAM HOTEL!!!

Helpful?
S
Sallely
Verified booking
friends
Standard Room
Stayed in Jun 23, 2024

"Exceptional"

10.0

Lugar económico para hospedarse

Helpful?
S
SheppardauAU
Verified booking
young couple
Standard Room
Stayed in May 13, 2024

"I wouldn’t recommend it to anyone. Booking.com do yourself a favour and take it off your listings. I wish I’d read the o"

1.0

The shop across the road.

Staff, cleanliness, TV (sat) didn’t work, Wifi didn’t work, toilet broke, shower leaked, bathroom tiny, hot water didn’t work, no block out curtains so the hotel external lights light the room up…….

Helpful?
S
SergiomxMX
Verified booking
group
Standard Room
Stayed in May 7, 2024

"Not 4 stars"

3.0

I liked the location, the staff was pretty kind

The bathroom is horrible, smells bad, the sink is within the toilet and it did not seem very hygienic.

Helpful?
L
LUIS
Verified booking
Standard Room
Stayed in Apr 20, 2024

"Gracias"

6.0

Servicio impersonal, detalles en el interior lo hicieron incómodo

Helpful?