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6.2 / 10 Guest Rating

Hotel Santa Cruz Punta Zicatela

Av. Alejandro Cardenas 620 Brisas y Maldonado, Col. Zicatela, Puerto Escondido, mx

Hotel Santa Cruz Punta Zicatela - main view

About the Property

Luxurious Accommodation
Hotel Santa Cruz Punta Zicatela offers 4-star accommodation just 300 meters from the stunning Zicatela Beach. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay for guests.

Relaxing Outdoor Pool
Guests can unwind by the outdoor swimming pool or enjoy city views from the hotel's terrace. The 24-hour front desk ensures convenience and assistance whenever needed.

Convenient Amenities
Each room at Hotel Santa Cruz Punta Zicatela features a patio, flat-screen TV, and complimentary toiletries. Located near Marinero Beach and Commercial Walkway, the hotel's prime location offers easy access to the best of Puerto Escondido. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
1/9

Double Room with Two Double Beds

Featuring free toiletries, this twin room includes a private bathroom with a shower. Boasting a terrace with city views, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.

16 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning products

Double Room with Two Double Beds

Non-refundable
Room Only
20% OFF$96.98

$77.58

Includes taxes & fees
Deluxe Queen Room - Photo 1
Deluxe Queen Room - Photo 2
Deluxe Queen Room - Photo 3
Deluxe Queen Room - Photo 4
Deluxe Queen Room - Photo 5
Deluxe Queen Room - Photo 6
1/6

Deluxe Queen Room

Offering free toiletries, this double room includes a private bathroom with a shower. Featuring a terrace with city views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

16 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning products

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$101.59

$81.27

Includes taxes & fees

Guest Reviews

6.2
Good73 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness5.0
Service8.1
Location8.1
Room Quality5.5
Amenities5.5
Value for Money6.0
Food and Beverage5.5
Overall Experience5.8

Select topics to read reviews

F
francisco noemxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Good"

5.0

Solo la ubicación es buena

Un hotel que le falta mucha atencion, la Alberca está siempre sucia, no tienen toallas suficientes, los baños son super pequeños, no cuentan con mobiliario suficiente para acomodar cosas mientras estás hospedado, no tienen estacionamiento

Helpful?
D
DavideitIT
Verified booking
solo_traveller
Standard Room
Stayed in Nov 25, 2025

"Better than expected!"

8.0

It was better than what I was worried about after reading the reviews. Position is perfect for anything, beach, shops, restaurants, etc. Bed was comfy and bedroom was bright with a big balcony. Staff was nice and helped me with some extra requests, like booking a cab etc.

Bathroom is indeed small and the sink is super small. Way too small. Very noisy until 11pm+ and very early in the morning. Walls do not isolate sound much. But if you book in the main touristic street , you must take it into account or it's on you.

Helpful?
A
alvaromxMX
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Good"

1.0
Helpful?
M
MartínezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

La ubicación es perfecta, tienes todo cerca.

No tenía espejo y el baño pequeño.

Helpful?
E
EspindolamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

9.0
Helpful?
H
HUGO
Verified booking
family
Standard Room
Stayed in Apr 21, 2025

"Good"

6.0

Está muy bien ubicada, en la zona de Punta Zicatela. Solo que la habitación que me dieron, el baño estaba muy pequeño. El aire acondicionado muy bien !!!

Helpful?
A
AdelinausUS
Verified booking
family with young children
Standard Room
Stayed in Mar 23, 2025

"Passable"

5.0
Helpful?
B
BiancaroRO
Verified booking
family with young children
Standard Room
Stayed in Mar 11, 2025

"Good place for the money but water and noise from outside facilities were a problem"

7.0

The hotel is 10 min walk from the beach. There is a great Peruvian restaurant nearby - which I highly recommend. The room was very clean

Water out night time. At night when I got back to the hotel and wanted to take a shower we had no water. I had to ask the reception to turn it on. Sometimes we did not have hot water. I stayed at the last floor amd could hear the people talking/partying nearby so I couldn’t sleep

Helpful?
A
AlejandrousUS
Verified booking
young couple
Standard Room
Stayed in Mar 10, 2025

"Exceptional"

10.0
Helpful?
M
MaximecaCA
Verified booking
solo traveller
Standard Room
Stayed in Feb 22, 2025

"Shit hole"

1.0

The air was unbreathable, a strong smell of sewage, and there was no water all evening, and they refused to refund me an hour after I checked in. The worst hotel I have seen after spending 3 months in Mexico.

Helpful?