Hotel Real del Valle

The location was nice because it was in the centre and close to everything. Breakfast wasn't included but

The beds were horible and not that clean. The hotel was impossible to reach before our stay. I'm a tourleader and travel with a group of 12 so I had a few questions, but it was really difficult to reach them. There's also a lot of noice. You hear the music on the streets, but you can even follow the conversations in other rooms. Wifi barely worked. I would not come here again.

Few other guests Let me access my room earlier Slightly effeminate guy genuinely friendly and some helpful Let me end reservation early

Check-in - no receptionist present and the cleaners chattering and gossiping when I had to ask for the receptionist. It shouldn't be hard to pay and access my reservation. Cash-only Never asked how things were Had to ask for more drinking water Pretty noisy (room very poorly insulated) despite my asking for a quiet room Andador overly touristy and cars outside of it are aggressive

The location was excellent. This is a basic, old hotel typical of those in the centre of many Mexican cities. It was reasonably priced and exceeded my expectations for this type of hotel. I didn't use the services of the staff much but but found them to be pleasant and helpful.

Towels were few and very thin. The room had a window open to common spaces so there was some noise from other rooms. This seems to be the case for some of these old hotels. Television was of poor quality but I didn't need it anyway.

Very clean room, helpful staff, hot water all the time, staff is very helpful and location is just in the center of town

One of the mattresses a little old and uncomfortable

Great location, very close to the centre.

Nothing

Beautiful lobby with sitting area. Location very nice in the city center.

Room was very small. No hooks to hang anything.

Great value in a central location, walkable to lots of restaurant & shops. Easy and friendly check in, which was welcome after a long shuttle ride. We were able to store our bags the next day after check-out until it was time for our night bus. Good wifi. Basic comfort. Clean.