Polylepis Lodge

El lugar donde se encuentra es único. La naturaleza y los paisajes junto con las actividades organizadas por el lodge valen 100% la pena. La atención muy buena desde el momento que realizas la reserva. Es pet friendly. El proyecto es consciente con el medio ambiente y conservación de la flora y fauna.

Me encantaría que el precio sea mas accesible para poder visitarlo con más frecuencia. El área del spa estuvo un poco desorganizada.

The location is amazing!

The cabin was good but the facilities were a bit dated although they tried to upgrade them with basic esthetic moderations. The shower kept going from cold to hot and there was no option to let in fresh air.

El paisaje que rodea el hotel es muy bonito

No hay relación entre el precio y la calidad de habitación. Por el valor pagado se puede hospedar en un hotel de súper lujo con todo incluido

Nature

The setting is very beautiful, and the rooms were very nice. Bathing in the river was amazing, although them calling it a "ritual" was weird. A night suffices if you are only going to do the activities offered by the hotel.

They charge you for a 5 star experience but that's not what you receive. For the same price, you are treated much better and given many more treats at other places, Hacienda Rumiloma for example. If it is the luxury experience you are looking for, this is not the place, though they charge you as such. It is beautiful, and everything was great, just overpriced. Maybe the price premium comes from being in the middle of a Polylepis forest. If that is worth it for you, go ahead.

The breakfast The location The staff

The room, the chimney does not work and it is a must since the place are too cold. We told the staff but they couldnt fix it

The staff. Starting from the front desk, to the restaurant, to the guides, they were amazing. Extremely polite, fun, and very knowledgeable. Really makes for a fantastic experience. The place itself is magical, and the hotel has managed to get it through to its guests. The food was excellent, and at a great price/value.

My only comment was that guests should receive the activities and meal schedule ahead of time in order to not miss any of them.