Jambo Mara Safari Lodge

Super comfy, we enjoyed a free upgrade Staff is welcoming and super kind

The packed lunches could be improved- they always give you cold chicken and a bread it’s some fruit. The advertisement says it is inside the Masai Mara reserve but they are outside, so it is difficult to go back and forth during the day to have a break from the game drive.

Very modern and clean bunga3 with noce views and private location

Manners of some turist groups on food buffet

Very friendly staff, good facilities, nice spacious chalets and close to game drive

Food options and quality could have been better

The staff were the courteous ones I have ever encountered at a hotel. Right from check-in to check-out they were friendly, cooperative, and accommodating. The staff helped us celebrate our daughter's birthday with Masai touch and a cake at no cost. Hot water is available all times and power availability was no issue. There were table tennis and snooker tables that kids enjoyed after safari trips. Food was fine also. Soft drinks and water were all included in meals.

None that I can think of.

Value for money. We stayed at glass cottage. Spacious with a sit out at the back. Nice bath with running hot water and electricity throughout. We were quite apprehensive based on feedback provided by other travelers regarding hot water and electricity. That would have been in the past. When we stayed we didn’t find any problem with hot water and electricity. Food options are fine. Good varieties for vegetarians as well. Courteous staff. Overall we liked the stay and recommend.

Packed food for gaming can be improved. We asked for specific item which was noted and they said they will pack. However that was not available when we opened the boxes. This happened on both the days despite them agreeing. We are not very particular but it may be not agreeable for others.

Really nice and clean. Location is best for wildlife sightings.

Food could have been better.