Willow Banks Lodge

Only that it is situated next to the river

No cleanliness, no hot water and the water from the basins had green slimy stuff,not good for drinking at all,Aircon not working but they provided us with a heater. They provided us with old towels. The booking didn’t give us an option for refund, there no honesty at first as we were not told about water shortages and the long gravel road to the place and there’s no restaurants around the area.

Everything

Judy the receptionist, very professional

When some White guy/guests used our fishing stuff without our permission ..n left his empty bottles of beer on our fishing spot while we were resting in our room

The river view is exquisite from our rooms on the first floor. We loved walking and sitting next to the river. Beds are comfortable - excellent quality mattresses and bedding. we had one dinner at Willow Banks, very tasty chicken pies.

I would have loved a chair in my room for comfortable sitting. We were looking forward to the river cruise as advertised, but t the boat was in for service . Whilst this is understandable, we could have been made aware of this at the time of booking. The stuffed giraffe is grim - fortunately the rooms and view faced another way.

Everything

Wonderful hosts and delicious food !! Very accommodating and even allowed our fur babies to stay over.

The road to the lodge was a little rough and not very clearly marked. A good grading and some signs should do the trick !