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8.6 / 10 Guest Rating

Sutera Sanctuary Lodges At Poring Hot Springs

Sutera Sanctuary Lodges, Lohan Bongkud Village, A4 Road, Ranau, my

Sutera Sanctuary Lodges At Poring Hot Springs - main view

About the Property

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and plush amenities for a comfortable stay.

Tranquil Hot Springs
Unwind and rejuvenate in the soothing hot spring baths available for all guests to enjoy.

Scenic Surroundings
Explore the picturesque gardens and enjoy hiking trails nearby, perfect for nature enthusiasts.

To experience ultimate relaxation amidst natural beauty, book your stay at Sutera Sanctuary Lodges At Poring Hot Springs.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

River Lodge - Photo 1
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River Lodge

River Lodge is an excellent accommodations for a traveling family or a group of four located just beside Mamut River. It offers one king-size bed master bedroom and a twin sharing room, complete with a living area and private bathroom, outdoor bath with rain shower and basic amenities.

151 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVAir conditioningHair dryerBathrobe

River Lodge

Non-refundable
Breakfast Included
20% OFF$210.05

$168.04

Includes taxes & fees

Guest Reviews

8.6
Excellent183 verified reviews
AI Summary

Guests highly rate the nature proximity and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location8.3
Room Quality8.8
Amenities8.3
Value for Money8.3
Food and Beverage9.3
Overall Experience8.8

Select topics to read reviews

P
PhilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Excellent"

8.0

Location good.

Over priced - both food & room. Very crowded at the weekend.

Helpful?
D
DavidgbGB
Verified booking
extended_group
Standard Room
Stayed in May 22, 2026

"Perfect location"

10.0

Loved the space we had. The local treats that were left for us to try were appreciated. Breakfast was excellent.

Helpful?
K
KatriceauAU
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Best place to stay if you want to make the most of your time at the hot springs. Exceptional staff made the stay even b"

10.0

From check in to check out, this was a fabulous place to stay. We checked in after completing the Langanan waterfall walk, hot and sweaty, and the staff were awesome, bringing us cold towels and a refreshing pandan drink. The room was very comfortable, and staying inside the springs allowed us to stay in the hot springs pools after normal closing time. The breakfast the following morning was one of the best we’ve had, and it was served to you at your table rather than being buffet style.

Helpful?
M
MirkoitIT
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Exceptional"

9.0

La cascatella interna con la divertente piscina con lo scivolo, la gentilezza dello staff

Colazione molto sofisticata ma da scartare i piatti di pesce non è la zona, le terme calde non vedo il significato dove al contrario si cerca il fresco

Helpful?
D
DavidauAU
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"100% would recommend"

10.0

Staff very friendly Easy checkin and out Great location with good facilities Pools and spa were very relaxing after long hikes Accepted card payment which made things very easy

Nothing

Helpful?
G
GagahmyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0

Everything

None

Helpful?
C
Catherine sgSG
Verified booking
family_with_children
Standard Room
Stayed in Mar 12, 2026

"Exceptional"

10.0

Lovely sanctuary with English cottage style villas. Friendly service. Villas are clean with sufficient amenities.

Nothing

Helpful?
V
vivianefrFR
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Idéal pour visiter le parc"

8.0

La localisation de l’hôtel à l’intérieur du parc est un gros plus. L’entrée du parc dans ces conditions est valable trois jours.

Un peu cher pour les prestations.

Helpful?
Y
Yu ChiatwTW
Verified booking
extended_group
Standard Room
Stayed in Feb 14, 2026

"Exceptional"

10.0
Helpful?
J
JanemyMY
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"A peaceful stay surrounded by nature, with easy access to hot springs and canopy walk."

8.0

Great for: nature lovers, budget-conscious travellers, solo backpackers or small groups who don’t mind simpler accommodation in exchange for setting and experience. People looking for a peaceful time in rainforest surroundings, doing hikes, canopy walks, hot springs etc.

Beautiful, peaceful spot by the river—just note there’s no shops nearby and activities stop after 3 PM.

Helpful?