HANZ OUTDOOR RESORT -formerly GLAMPING VILLA HANZ KAWAGUCHIKO

Beautiful property!! Magical views, cozy stays and warm decor made for an unforgettable stay. Don’t forget to try the public bath for a relaxing soak after hiking. Property provided fun activities to take advantage of the beautiful environment. Definitely need to arrange transportation as restaurants and main town is not in walking distance and public transport does not come often.

Unfortunately we were very disappointed! Our booking confirmed free minibar , spa access free and welcome drink on arrival , when we checked in we was advised this isn’t for glamping only villa but our booked stated it was for us, also dinner was fully booked for the evening which we didn’t know needed to pre book , we paid $1400 for 2 nights very expensive considering nothing was included as we was advised , upon check out a cleaner was hurrying me up at 9:10am and check out was 10am wouldn’t recommend anyone to stay here over priced and isn’t worth it , hotel wasn’t willing to offer us compensation for the mistake also

I liked the clamping experience as in the tent was cozy and clean

The place is overpriced and does not come with the service I would expect at this price: - it is difficult to get to and I had to wait over 30min for a taxi. At this price they should offer a pickup service from the station - there is a public bath but no onsen which was a disappointment. Also they charge a fee for the public bath?! At this price it should be included - I thought I’d rely on a concierge or someone to give me tips on how to best explore Kawaguchiko. But their English and level of knowledge in local attractions is so poor that you can forget about that - I had to cook both breakfast and dinner myself. My expectation was that this was “glamping” ie with a similar service level as in African lodges. So my expectations clearly did not match reality

It was a pity we stayed for just one night, so we couldn't make use of all the services the structure offers. The location is great and the staff is very kind and friendly. The room and the bathroom are very nice and clean.

This is the best experience i have ever had in a hotel/Airbnb, this case "glamping". I highly recommend you book a cabin and dinner. They will present everything for you and start your own personal grill to cook. The service and explanation of how to cook was incredible and so was the food. The grounds of this area are clean and cozy. They have a rental shop for many board games supplies like lanterns, beverages all free. They have hot baths, staff was very helpful. I could have easily payed double the cost for a cabin and dinner/breakfast and still feel i received value. The only downside is you will likely taxi from the kawaguchi station, and taxis in Japan are double the cost of north america. This is a truly beautiful experience. The backdrop of mt fuji is of course breathtaking. This place is really somwthing special to experience and the cost is literally so cheap for what you will get. Enjoy.

桜の次期とインバウンドが重なって、若干静けさが阻害された感はありますが快適で満足でした。強いてマイナス点上げるんならパオの窓の向きが自然の方に向いて欲しかった。一部が中広場と通路に向いててショーウィンドウ状態に

The price was higher than expected. Staff was bad.

The view of Mt Fuji was amazing!! The tents were very cosy and warm. The BBQ dinner and toasties for breakfast were amazing. We were provided so much food. The staff set up the BBQ and we enjoyed the meal in our ‘dinning tent’ next to a lovely fire. It was about 2.4km out of town but we were able to take the Blue line bus to the property and walked about 800m from the bus stop.

All great. The shower was about twitchy to get the right temperature.

Really nice experience, specially for the preparation of your own meal in a barbecue style. Amazing staff.