Heleni Jessop's Fatahega

Location

EVERYTHING but mainly cleanliness of which, there was NONE!!!!!!!!!!!!!!!!!!!

他の人のレビューを見て少し不安だったが快適に過ごせた。 ・設備は古めだが清掃がされて綺麗だった。トイレットペーパーも充分あった。フライトスケジュールの都合で宿泊者が固定されるので同時期の滞在者に依ると思う。 ・チェックイン時もスタッフ不在を想定して事前に鍵の受け渡しなどの方法を調整していたが、結果的に待機してくれておりスムーズにチェックインできた。尚、普段は車30分の地にいるようだが連絡先は教えてもらえた。 ・濡れ物を干せるスペースがあって便利だった。 ・街の中心にあり案内所や商店も近くて便利。空港も頑張れば徒歩圏内。毎晩、騒音で走行する車が宿の前を通ったが1〜2台のみ&早めの時間だった。 ・予約直後はメッセージで「銀行での事前振込」や「3泊以下はBooking.com記載の金額ではなくNZ100ドル/‘泊」を要求されたが結果的に現地で記載金額を要求された。 ※前者は予約時に明記されていたので今後必須となる可能性あり。部屋数が少ないので 予約保証のためには仕方ないかもしれない。

・部屋の鍵が壊れており(前の宿泊者が壊してしまったとのこと)、すぐ直すと言われたが3泊中ずっとそのままだった。治安も良いので鍵がかからないことは問題なかったが、直さないのであればその旨を伝えて欲しかった。

Only the location, in the heart of Alofi

You get what you pay for here. - they use misleading pricing if you book less than 4 nights (despite quoting a price on booking.com, you will be told it will be higher if it's for 1-2-3 nights in a separate message) - The fans are very dirty (they are so full of lumps of dirt that had clearly not been cleaned in seasons, not days) that you seriously wonder if turning them on, or sweating in heat but not breathe dusty air Eventually it took me about 20-30min to clean a single fan to a reasonable state. - at least a little mouse was spotted at night in the kitchen (another guest who left crackers out on the table saw his packet with typical mouse bites the following day) - the outside foundation of the house are dilapidated in one of the four corners of the house - one really wonders how much longer the house will last before crumbling down unless repairs are made - the owner never turn up to meet guests, they live 30km away and unless it's an emergency they don't come to town. It's more like an airbnb than a guesthouse. And the very names change (in the communication they use one name, in the house notes, where they explain their actual location and phone to contact them, they have a completely different one This place really needs to be warned about - it might be cheap but the staff is not transparent abput pricing, nor show up for guests, nor live in the premises of the so called guest house (unsurprisingly because they are in such a poor shape, nobody would live with such dirty fans for a long time)

アロフィの中心にあるので、ロケーションがとても便利。宿泊費もお手頃。必要なものは一通りあって、全体として価格相応で、コストパフォーマンスがいい感じ。（ロケーションがいいとはいえ、レンタカーがないと島内の移動は不便）部屋は特別きれいというわけではないが、きたなくもない。滞在の最後に温水が出なくなったが、基本的に暑いのでそんなに問題ではなかった。

問題があった際の連絡には困るかも…と感じた。

Location was suitable for my work.

None.

Location & facilities

All provided was sufficient for my stay, thank you, fakaue

The location

I stayed there 6 nights, nobody is cleaning there. I saw Heleni only ones when she came to collect the money for my room. She asked for 40 dollars more then the booking bill said. When i paid she could not change and said she would bring it later. I never got my change, she never showed up again. There is no seaview you look to a broken veranda and trash. There have been two dead cockroaches in the sink in the kitchen -they stayed there until the ants eat them. The floor was so dirty that your sole of the foot got black you walk barefoot through the room.There is only one power outlet in the room so you can decide to use the fan( you will need it) or load your phone. And sometimes one of the wild dogs slept in the living room because everything is open. No hot water and no wifi