Villa Eris

Lovely quiet villa in a residential setting less than a 10 minute walk to the strip. There was no noise at nighttime. There are shops nearby for water etc. The pool and bbq area were great with no one overlooking you. The mashing machine and dishwasher were very useful.

The villa is a little tired and could do with some updating.

The location.

The owner had no interest in any problems we had. The villa needs a deep clean, to stop mould forming on the walls you had to leave the windows open which had no mosquito mesh so we were bitten by mosquitos.

Quiet and secluded

Sofa needs updating

Location was good for us our host was there to meet us villa was very modern clean and welcoming

That we had to leave to come home

Nice size villa, private pool area, good location

Upon arrival we were met by the owner who told us there was no running water and no outside lights around the pool area. This went on for 2 1/2 days, poor communication from the owner, owner agreed part refund but then ignored my messages and no refund received. Instruction books for tv, washer, dish washer & air con would have been useful

Was great to have the pool

Outdoor area nice and well kept.

We were not informed that the air-conditioning is chargeable by coin meter at a rate of 1 euro/hour.

The accommodation was good as was the location. Pool area was nice but only suitable for 2 people as it was small and and you would struggle to fit 4 sun beds in a small area. The sun hit the pool area at 11am and from then it was a sun trap.

Communication was unsatisfactory we told Yolanda that we were arriving at approximately 11am and leaving at 20.00. When we arrived Yolanda had just arrived and told us she had to clean the villa and we could leave our bags and come back in 2 hours. My wife had travelled in a tracksuit and had to deal with the severe heat for this time until we returned to the villa. Prior to our arrival we requested a late checkout as our flight was at 2300, this was agreed through WhatsApp however 2 days before we left Yolanda contacted me to say we couldn't have a late checkout as she had to clean as somebody else was booked in to the villa that night she' said we could stay in the villa until 1200 and pick up our bags at 1900. It appears as if she got a new booking and disregarded out request. Fortunately we were able to book into the Playa Azul for 1 day which cost us 60 euros. I would recommend that you book this villa ask for written confirmation of this. You also have to pay for the air conditioning which we were not told about The tv has only 2 UK channels and overall we have been in numerous villa's in lanzarote in the past 5 years and this has been the most disappointing due to the poor communication and reneging on a late checkout agreement. Due to this we would definitely not book this villa again.