Villa Indah Kuta Royal - Private Pool - Optic Fiber High Speed Internet

The location and size of the property was really good. The aircon was fantastic. Annie cleaned the property nicely every day.

It needs maintenance. Wall sockets not secure, television that doesn’t work. Doors and window latches all old and worn out. Wifi that doesn’t reach all rooms. Had to request fresh water several times I stayed here a few years ago and the property and service has definitely deteriorated.

None

1. It’s unclean when we check in . We still can find someone’s clothes inside the closet. And used tissues inside the drawer, That’s awful . 2. There are many ants around the floor . 3.The sheet , cover and pillowcase are so unclean and still got a hole . 4. The floor and the toilet still are unclean .

The size was great loved our own space and felt safe

N/A

There was plenty of space at this villa.

The villa is rundown and the ensuite is disgustingly dirty, has a leaking sink, dripping tap and the tiles are revolting. The towels are stained, there are ants throughout, no hairdryer, bins not emptied for us, room not serviced daily, bed linen was old and stained, mats on outdoor chairs are old. Windows and doors have huge gaps in them. Pool area gets no sun at all.

Hosts were very helpful Pick us up and drop us a k to airport Checked In regularly to see what we needed and organised our washing. Filter water supplied, pool relaxing great A/C, relaxing

Unfortunately they were renovating the villa ne t door and lots of construction noise and a couple of time was late in the night Far away from shopping restaurants and bars

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That we have to go home. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

we really really enjoyed our stay at the villa. Really tip top service from Pak Sukri and Bu Ani. All of us truly felt very touched by their sincerity. He really was helpful and went out of his way to help us in every way possible. Have stayed at 5 star hotels and the service compared to his has never felt so personal. Just wanted to give all the praise we can to him and say that you really have great staff at your villa. Definitely would come back for him. 🙏🏻👍🏻