Villa Carmen Lanzarote

The Villa was lovely, airy and had all the equipment we needed, except we could not find an airer as did not want to use tumble dryer for small things. We felt very much at home and it was spacious for a family of 5. Pool was great and kids (teenagers) had it mostly to themselves. They were told twice by people living in the villas to go to bed around 9.30 when the pool was open until 11, so please be aware. It was within an easy walk of town, shops and restaurants. It was a nice quiet area and away from hotels. On leaving we were allowed to use the facilities at the hotel until our flight which was nice. Staff were friendly and helpful in the hotel.

This place is hard to find, especially if you arrive at night. You will need to pick up a key from the hotel, which I presumed was close to the villa, but was not really. We picked up the key and FINALLY found the villa, but had to ring hotel as it says no.1 is the villa address and it is number 10. When we finally got in, the alarm went off and we had to ring the hotel again to get it sorted. It wasn't a great start. However, it did improve after that. The fridge and freezer door could do with handles and the back door handles were on the verge of falling off. Maintenance were great when we called the hotel. This place could do with a guide /facility/ information book for visitors on how to use things like washing machine, safe and where to find things like an airer. Please don't get us wrong, this is a great place, just recommendations on how to make it even better.