Villa Umami Canggu

Nice little villa in a brilliant location to walk to heart of Canggu

A few things broken and not working - suggest these are fixed Rooftop with stairs up unsafe for children

Our experience at this hotel was extremely disappointing. Within just two hours of checking in, the cleaner’s key was stolen from the lockbox, which immediately raised serious concerns about security. During our stay, $600 was stolen from our room, and while we understand incidents can happen, the lack of care and follow-up from management was completely unacceptable. It took hours for police to arrive, and once they did, we were told we’d have to go to the station ourselves to file a report, as they wouldn’t take it onsite. Even more frustrating, no one from management followed up the next day to check if we were okay or to offer any assistance whatsoever. The air-conditioning was terrible, and every room had a portable fan — which says everything about how ineffective it is. The curtains were mouldy, barely worked, and did nothing to block out light, so we had to use eye masks just to get some sleep. For the price we paid, we expected a much higher standard of comfort, security, and basic guest care. Overall, the experience left us feeling unsafe, disappointed, and unsupported, and I wouldn’t recommend this property to anyone until they take guest welfare and safety seriously.

Location was great very spacious and tidy

The bedroom down stairs is very noisey and not good for sleeping. The water tank or pump outside the wall constantly turns off and on all night. The construction wasn’t too bad during the day but will get worse over coming months as it progresses. Lots of insects inside the property. Property needs a washing machine The roof needs some day beds or something on there to make it usable

Hello, I recently stayed at this villa to celebrate my birthday. Let me share both the highlights and some important concerns from my experience. What I liked: The villa is beautifully designed, with a tasteful interior and a cozy, elegant atmosphere. All the necessary amenities for a comfortable stay were available. The bedrooms were cool and pleasant, and overall, it’s a lovely place to relax and enjoy time with friends.

What I didn’t like: Unfortunately, the main living area was quite hot and stuffy — the air conditioning there didn’t work efficiently enough to cool the space, which made it uncomfortable to spend time in during the day. Even more importantly, there was a serious safety hazard: next to the pool (which is very sharp-edged in its design), there is a large black vase placed right on the edge. It is completely unsecured. While we were swimming, my friend lightly leaned on it, and it nearly fell on her. This could have ended in a terrible accident. Thankfully, she reacted quickly and moved away just in time. This is extremely dangerous and should be addressed immediately — I strongly urge the owners to remove or firmly secure this vase. Lastly, the villa was very hard to find, as it doesn’t appear on Google Maps. This caused confusion and delays upon arrival. It would be extremely helpful if the hosts provided clearer directions or ensured the villa is properly listed on Google Maps.

Staff were amazing to reach and support if anything was needed or clarified. The mattress and pillows were comfortable.

Geckos get inside the villa. Rain gets in through window seals upstairs.