Unicorn Shelter Villa

It feels so warm and cozy in the villa. You totally know you're in Bali when you're there. The living room has AC, which is great for the heat and mosquitos. My son loved the pool. The location is perfect. It's a short walk to the beach, and there are tons of cafes and shops nearby.

The villa is spacious and very comfortable for a family. Beds are great as are the bathrooms. Pool and living area excellent. Clean & roomy. Brilliant breakfasts by Putu and Indah is very accomodating with requests and helpful service. Short walk down a lane to eat street. Would definitely book here again.

Nothing

Great staff, location is pretty central

One shower really hard to get water temperature set and water pressure was low

Location was great for proximity to restaurants. It was a secluded spot so traffic noise was inperceptible. Putu cooked breakfast every day and was very pleasant to speak with, and accommodating of our group's requests. Indah was also very responsive to any concerns.

There was a septic smell from the upstairs ensuite suggesting there was no sewer trap on the fixtures. The pool was out of action for 4 of the 6 days we stayed as it was either brown, cloudy, or both. This was one of the main reasons we booked a villa so it was disappointing. The response from the property host was rapid on each request for service, even out of hours, but did not resolve the pool issues. The issue with the property is clearly with the property owners and not the staff working there.

Our family had such a great time at Unicorn Shelter Villa! The place was spotless, with everything we needed and more. The layout is super unique, recently renovated but still full of Indonesian charm, surrounded by a lush, beautiful garden. So refreshing compared to all those lookalike villa boxes. We also loved the Sensatia shower products so much that we bought a few bottles to take home! The staff was incredibly attentive and helped us arrange a day driver for our late departure, which made things so much easier. Would definitely recommend!

The cook was fantastic and very prompt, the cleaning staff did a good job, and the downstairs air conditioning kept the living areas comfortable. The location was peaceful, and the linen felt fresh and clean.

Maintenance was lacking — the pool went brown, upstairs air con was weak, and several fixtures including windows, doors, and stairs were either weathered or not functioning properly. The toilets were also problematic: the downstairs toilet struggled to flush with enough force, and the upstairs toilet had a lingering off egg smell. We were initially given incorrect check-in details, which made for a frustrating start.

Quiet location that was still close to all of the best restaurants and shops in Seminyak. Very roomy villa, massive space for the family. Fabulous breakfast by Putu each morning which was lovely and a highlight of the trip Staff were very attentive, resolved any issues quickly.

Nothing, we would absolutely book again.

Excellent location, friendly staff, beautiful villa. Everything as showed in pictures.