Emerald House Village

Our accommodation was really nice and kept clean. The staff are the best very helpful, polite, and awesomeee :)

Palm tree apartment bedroom close to the kitchen at the back tend to get a bit noisy sometimes at night

Everything! Absolutely perfect location, the staff and owner were so lovely. The room was spacious and had everything we needed. The owner had great local tips for surfing and where to eat, etc. The restaurant was great. Laundry service was speedy. Staff organised everything for us from motorbike rental to airport van pickup. Couldn’t have asked for more!

That we had to leave!!!!

great location, quite, massages at spa were AWESOME

no housekeeping or extra towels/change of towels offered; felt situation of lost key could have been handled better; lots of construction going on; propertys dogs and cats on porch furniture/tables at all hours

During a general power cut on the island, the water and electricity service provided by generators were insufficient. Accomodation was supposedly committed to turning on schedules but sometimes they weren't even followed...We appreciated the efforts by the hosts but half our friends had to book accommodation last minute in other places where the water service was 24 hours provided. Our stay definitely was not worth the money value :(

Amazing staff that were super helpful and kind. Beautiful house and gardens surrounding the house.

It would’ve been nice to have ac in the whole house. We had some minor interactions with bugs and mice but that just added to the experience:)

The property was eco friendly and really gave off that island experience.

The House inside was big and spacious.

No air conditioning and too close to the road. On booking looks like it’s in the middle of the forest. Not true. Not come here if you are looking for a peaceful and relaxing place. The entrance door it’s always opened, even during the night and no staff around.

The cottage is huge. It was almost a perfect place to stay but there’s no air conditioning. A nice location, too. The staff are friendly and courteous.

When I checked the room there were ants on the wall. I also saw cockroach on the floor crawling and one early morning when I went to the bathroom there was a mouse! It couldn’t run out because I closed the door, butwhen I opened the door it run out to our bedroom .

It looks comfortable and spacious on the website . However , the property when we got there , was not what’s been described on the booking .com website . Please note there is no pool . They have different types of accommodation , make sure to verify the actual number of rooms with the property .

We booked for 3 nights . They accommodate us in the big house as it’s the only one available for the number of pax in our group . However, it turned out it’s only available for 1 night and they will transfer us to another villa and another villa on the 3rd night . It’s a joke ! (We have 3 seniors and a child ) The management were useless . We decided to cancel our 2nd and 3rd night stay . The big house has safety issues ; stairs is too steep with the top steps has a huge gap , a child can fall easily . No rails . House has no aircon, only fan . Top floor is like a sauna at nighttime. Toilet has a cement tub, with slippery steps , no rails to hold on .