Luxury Mt Buller Ski Chalet Fireplace Sleeps up to 14

Spacious, location, well appointed, warm and comfortable Welcome basket of snacks.

Nil

Beautiful and cozy. Host had the property warmed up before our arrival. Was cleaned and neatly arranged despite our stay was during peak times.

Getting big luggage through the stairs was little harder.

Our hosts personally and warmly welcomed us when we checked in at the chalet. We were traveling with small kids and lots of luggage, but the hosts and their staff helped us carry our bags to the house and gave us some welcome gifts. The unit was complete with all the amenities listed on their page, including a big kitchen with stove/microwave/dishwasher, a spacious dining area and living room, and a laundry room with multiple washers and dryers available. This unit is perfect for families and/or a group of friends who want to explore Mt. Buller for more than a day. We arrived well before our check-in time, but the hosts allowed us to leave our stuff at the entrance of their property until our designated time. The ski village could be accessed by hopping on/off the free village shuttle, and there is a stop (#6) that is only a few steps away from the chalet. After a long day at the busy ski village, one could relax either in the warm living room or in a room with a jacuzzi bathtub. The surrounding residential area is pretty quiet and we were able to get a good night sleep.

We were initially confused about the location because the chalet was located behind a different/newly-built unit, and could only be accessed by climbing up the stairs. It was a bit challenging to haul big luggages specially with snow/ice on the ground.

Clean and tidy. Helpful and good communication

NA

It was large and fitted our two families with teenage children well. The mattresses were comfy and not too firm like many places we’ve stayed at before. The chalet was lovely and warm with plenty of heating. The drying room was fantastic to hang up all our ski gear to be dry for the next day. It was located a few minutes walk to the village for all of the skiing activities. The kitchen was well equipped with everything we needed to prepare meals.

We weren’t aware of the construction happening in the front yard, but this didn’t hinder our stay at all.

Great location, very close to the Mt Buller Village

Certainly, here’s a revised version: --- At first, we found the cancellation policy to be quite unfair. We tried to cancel two months before our visit due to a family emergency, but the facility owner was unhelpful and lacked understanding, which was really disappointing. Despite this, we decided to go ahead with our stay. The location of the accommodation was excellent and was one of the most appealing aspects of the place. However, the cleanliness was severely lacking. There were numerous cobwebs and a lot of dust everywhere, including behind the bed, where we found many dead insects. Throughout the night, my son, husband, and I all experienced allergy attacks. I’m not sure why they have such an unreasonable check-in policy of 4 p.m. and a 10 a.m. check-out time, as it doesn't seem like the cleaners spend the full six hours cleaning, based on our experience.