Primrose 17-Woodland Lodges-Carmarthen-Pembroke

Nice location and great hot tub

Unfortunately one of the staff members confronted us quite violently to keep the noise down. It was only 10pm and the signs outside say keep the noise down past 11pm. Had he approached us kindly asking, of course we would have kept the noise down (we were only chatting in the hot tub no wild parties), but he was swearing and very aggressive and due to this we would not return. It’s a shame as we have stayed as a group on multiple occasions but do not appreciate being spoken to in such a manner.

Excellent accommodation everything was excellent

The location was quiet so no problems with noisy neighbours or barking dogs, which was nice.

We were a family of four and the accommodation was quite cozy. There wasn't much space to sit in the evenings with two small settees. Also the table for eating meals was quite small and located just outside the bathroom door so it wasn't pleasant to have a relaxing meal. The "master" bedroom was smaller than the bedroom with two twin beds in and there was no space to put anything down. The bathroom had no shelf space to drop your washbag or toothpaste and oddly, the toilet was filled and flushed with boiling hot water. In the master bedroom, there was a sink and again nowhere to drop anything. We were disappointed with the cleanliness as it was clear that the lodge had been tidied with bedding changed but there were cobwebs, dust on surfaces, scrawled up toilet roll which had been placed in the hanging plant and just a general feeling that the lodge was in need of a deep clean. Additionally, the hot tub area was untidy. There were leaves everywhere, the flooring was wet and cold and there was nowhere to hang your towel or dressing gown. It could have done with some fairly lights. It was dark and no lighting available in the evenings. The television signal was very poor and we ended up having to use our mobile hotspot to cast Netflix as the television signal was so poor we couldn't watch anything in the evenings without constant static and interruption. The wifi does not extend to the lodge which again, was disappointing. We never saw or spoke to our hosts. When we picked up our keys and left, the reception door was locked, although there was someone in reception, they stayed behind the glass door on the phone, no smile, no wave. It just felt very unwelcoming. In every other lodge we have stayed in there has always been a warm welcome and a welcome basket with basic essentials which is nice after a very long drive.

was very spacious and immaculately clean

No Wi-Fi in the lodges, television reception was intermittent to say the least and no towels were provided at the property. Shower was very slow to drain which meant you had to have it on a less powerful setting than you wanted.

Everything , especially hot tub.

Lack off space and entertainment for kids only one room for setting eating and cooking.lack of family more then four. Only one shower , toilet facilities.