Hostel Nele

Cheap and good location.

Staff didn't speak English so communication was hard and there was no card payment option. Also shower wasn't free.

It was clean and cozy

We have to pay extra and went over budget because for the shower we have to pay 5€ at a time and it says it’s shared but have to pay , no one speak English on the administration team and refused to use google translate when we are tried to use it , even though we need shower without paying extra so we requested to upgrade our rooms but they only upgrade 1 room but it cost us 36 euros more for just 1 room . Really bad administration team , didn’t even update my booking with the booking process , I had to report the issue to booking to confirm the booking . Apart from that , they don’t have contactless payments they have cash and bank transfers . Any of our banks didn’t support their bank , as an example I have Swiss bank and swed bank , even wise and metropolitan bank accounts , nothing worked with their bank account

The rooms are clean and have enough space. Comfortable beds.

Receptionist only speaking russian and also the check in gave an overall impression of old soviet times. Friendly but not easy-going! They charge extra for the shower which I didn't expect. Better to add it to the price than charge after ! It's definitely a minus for me !