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9.5 / 10 Guest Rating

El Caracol

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, co

El Caracol - main view

About the Property

Central Location and Comfortable Accommodation
El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area
Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions
Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

Facilities & Amenities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional68 verified reviews
AI Summary

Guests highly rate the charming hotel and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

M
MarionfrFR
Verified booking
young couple
Standard Room
Stayed in Apr 4, 2023

"very nice"

9.0

everything was very nice, the staff very welcoming very neat nice coffee place with good breakfast

the room was a little close to the coffee area but still that was not really disturbing

Helpful?
H
HughauAU
Verified booking
solo traveller
Standard Room
Stayed in Mar 18, 2023

"Good"

7.0

Lovely clean well located hotel. Hot shower. Real nice room. They dried my clothes for me in hotel laundry.

Room allocated was just next to reception. It was noisy and the cafe literally just outside the door and window cranked up (with music) at 8AM. It was a Sunday morning. Monday was much quieter. Shame because the room was otherwise lovely and comfortable

Helpful?
S
SylviacaCA
Verified booking
young couple
Standard Room
Stayed in Mar 10, 2023

"Very good"

8.0

The hotel was lovely, great staff. The food in the small restaurant was quite good. Even though we had to buy our breakfast, the choices were a great change from the usual eggs and arepas in the rest of Colombia. Good location to visit most of the sites in Popayan.

The WiFi! It was pretty bad. We had planned to do research and bookings during our stay, but we basically had to go out to a cafe to get any service. And our room was over the yard of the restaurant which made it noisy most days.

Helpful?
N
NedgbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 16, 2023

"Superb"

9.0
Helpful?
S
SandracaCA
Verified booking
solo traveller
Standard Room
Stayed in Feb 9, 2023

"Great suites in an excellent location"

10.0

Excellent value! The kitchenette and spacious sleeping/sitting area in the suite made the stay of several nights very pleasant. The location, close to the centre of the historic zone but quieter, was a bonus. Terrific healthy breakfasts in the cafe downstairs as well. Gold stars all around!

Helpful?
S
ScottnzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 12, 2023

"Great option in Popayan"

9.0

Lovely modern room and ensuite. Cafe attached is very good too. Location is close to the centre but far enough away that it's not too noisy

Hot water ran out both nights and it's a little chilly to enjoy cold showers!

Helpful?
C
Canadian_travellercaCA
Verified booking
young couple
Standard Room
Stayed in Dec 24, 2022

"Exceptional"

10.0

Great cafe and back patio. The owners put a lot of thought into the decor - unique and beautiful Nb - this is not a hostel. .

Helpful?
R
RobertfrFR
Verified booking
young couple
Standard Room
Stayed in Oct 15, 2022

"Exceptional"

10.0
Helpful?
R
RuthgbGB
Verified booking
solo traveller
Standard Room
Stayed in Sep 24, 2022

"Exceptional"

10.0
Helpful?
R
RobusUS
Verified booking
solo traveller
Standard Room
Stayed in Sep 15, 2022

"New location"

9.0

Nicely furnished rooms, super friendly staff, big, tasty breakfast.

A relatively new location for this hostel means they are ironing out kinks with water supply.

Helpful?