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9.5 / 10 Guest Rating

El Caracol

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, co

El Caracol - main view

About the Property

Central Location and Comfortable Accommodation
El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area
Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions
Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

Facilities & Amenities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional68 verified reviews
AI Summary

Guests highly rate the charming hotel and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

T
TatianacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

9.0
Helpful?
M
MartinfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jul 28, 2025

"Accueil au top!"

9.0

La qualité de l’accueil. Le personnel est très aimable , souriant et serviable. La chambre était agréable et joliment meublée. Le petit déjeuner excellent.

Un peu bruyant dans la chambre qui donne sur la réception.

Helpful?
E
EvanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jul 18, 2025

"I felt welcomed and well cared for in this very cute and comfortable hotel with cafe."

10.0

The staff were very warm, friendly and attentive. The morning breakfast was delicious and healthy. The cafe setting very comfortable and relaxing. I appreciate their focus on sustainability.

Helpful?
A
AlejandrocoCO
Verified booking
solo traveller
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0
Helpful?
S
SophiegbGB
Verified booking
young couple
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

The studio room was big and felt homely. On site cafe was great, we especially loved getting a brew ☕️. We spoke to the owner who was helpful with answering our questions about a route.

Helpful?
N
NikitadkDK
Verified booking
review category business travellers
Standard Room
Stayed in May 28, 2024

"Exceptional"

10.0

Very cosy place, comfortable room (studio with a kitchen), delicious breakfast (for an extra fee, very reasonably priced) and very friendly helpful staff. Nice views over the white city. The hotel is located in a quiet neighbourhood. While it is not in the center of the Popayan, the heritage part of the town starts just in a couple of hundreds meters from the hotel and it takes 10 min on foot to Parque caldas (the central square of Popayan). Will chose this place again, especially if I am to stay in Popayan for more than 1 day.

Helpful?
J
JanetgbGB
Verified booking
solo traveller
Standard Room
Stayed in May 4, 2024

"Best hostel ever"

10.0

I loved the whole vibe here. Lovely garden room, in-house cafe. Tea. Cake. Wonderful staff.

That I had to leave ...

Helpful?
C
ClaudiacoCO
Verified booking
solo traveller
Standard Room
Stayed in Dec 21, 2023

"excellent place if you are a woman travelling alone you will fell safe."

10.0

very nice place I totally recommend it, clean, well located ans safe.

Helpful?
N
NiallgbGB
Verified booking
young couple
Standard Room
Stayed in Dec 4, 2023

"Great wee place"

10.0

Nice spacious apartment with kitchenette and huuuge window. Was perfect for what we needed. The breakfasts there were tasty too (not included in price, but reasonable). The fittings were trendy, nice lights and retro wooden floorboards

The internet didn't work for a few hours but I don't think it was normal/there fault

Helpful?
K
KarolinacoCO
Verified booking
review category business travellers
Standard Room
Stayed in Nov 3, 2023

"Amazing. I want to come back"

10.0

Everything. The room was amazing

Helpful?